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September 2023 by Maggie Spence
Easy an affordable loved our rentalDefinitely will use again.
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June 2023 by Ward Bright
Horrible location. Avoid renting from them unless you like to deal with mechanical issues and breakdowns. I rented a white Toyota Corolla and spent hours out of my day dealing with tires that can’t hold air. After wasting my time at a repair shop, I got to spend even more time swapping it for a real rental car at Columbus airport. Save the time and just skip this spot unless you like to deal with junky cars and horrible management that cant be bothered with maintenance.
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March 2023 by Shelby Downs -Seckman
It was a little bit difficult to find. There is only one white sign above the door, but the building is behind a taller building so n ot easy to see.
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March 2023 by Greg Fox
Martin is a great employee for hertz takes care of all your needs.
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November 2022 by Nate Ellinger
I was in a accident and the the persons at fault insurance company put me in a rental all expenses were covered.. They said they needed my card to put a 50 dollar hold in case of cleaning I needed a car so I agreed.. upon dropping the car off I was charged 400$ when I called they hung up on me. Two days after dropping the car off they charged me another 400 dollars this isoutrageous an disgusting.. If u read this review an
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September 2022 by Jacob Smith
Made claims of smoking in vehicle, entirely untrue. Was provided the car for 'free' due to a recall on my car, charged after they closed and unwilling to budge. Not trustworthy and skeevy business tactic.
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August 2022 by scarlett Gulden
An absolute trash company filled with swindlers. How did it go from 355 for a week to 603 they lied about the insurance cost I will make sure to give them as many negative reviews as I possibly can
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July 2022 by Miranda Galloway
Was promised a car I get there the car they gave me had a chunk missing out of the tire on the side wall my husband said he dont feel comfortable driving that showed him another car and it was all dingged and scrapped up and stuff she said I'm out of cars but if you drive 30 mins more hes got another car waiting for you ill reserve it we drove there with gas pricing being the way they are only to be told another Reservation was never made he was closing and had no cars for us.
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June 2022 by Finn Smith
Made claims of smoking in vehicle, entirely untrue. Was provided the car for 'free' due to a recall on my car, charged after they closed and unwilling to budge. Not trustworthy and skeevy business tactic.
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March 2022 by Andrew & Christa Kiger
Even though the rental was covered (directly) by my insurance company 100% They required my credit card 3 personal references including phone numbers and address place of my employment. I told her that I don’t give peoples information out like that.I walked away. Literally had to walk a mile to a friends house and wait for my wife to pick me up. So humiliating.
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August 2021 by P. Cox
Car wasn't detailed. The outside of the car had water spots and dust on it. Inside on the cup holders along the edge was sticky like pop was spilled and didn't get cleaned up. Was mud along the back sit. I rent a car I expect it to be clean! The price wasn't bad but we won't be returning to this place again unless we absolutely have too.. Which would be no other option to find a car at another place.
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August 2021 by Cathy Helms
I reserved our vehicle 2 months ago online. Nothing was posted about debit cards NOT accepted. We flew 13 hours from home and were told our card was not accepted. We were stranded until we found another company that DID accept our card. Very, very inconvenient! They need to be clear on what cards are accepted when reservations are made.
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June 2021 by Ken P.
This rental location is the absolute worst! The customer service personnel and the manager are extremely rude and inconsiderate. The vehicles are poorly maintained, are not clean and the staff could care less about it. Hertz Corporate is just as useless. You can NOT get an answer or a response from anyone in the company. They pass you off to someone else who can't help and won't help resolve the issue. It's almost impossible to find their "complaint form" on their website and when you do and finally finish filling it out they will not respond back. STAY AWAY FROM THIS LOCATION AND COMPANY!
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December 2020 by Anna Flint
Everone was nice and friendly.very cooperative
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October 2020 by Jerry Kidder
In 2019 I rented a Dodge Grand Caravan from Hertz Rent-a-Car so I could take my family on vacation to Florida being this was the first time I ever rented a vehicle the employees with Hertz were very helpful and patient with me all of their vehicles were cleaned thoroughly and fueled up and their prices all the others
