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May 2023 by Mary Jo C.
Very Friendly employees, especially blonde with blue and purple in hair, top notch with all customers. Lots of changes at this store , Prices have more then Tripled, I have witnessed employees scream and yell at customers if they get close to carts with merchandise inside that is new things being put on the shelves, they have signs stay 3 feet away from those carts, first of all it's not gold,it's donated ! Employees work hard and deserve raises and they are not allowed raises, managers starting pay is the same as 20 years ago, they claim to help people but the only people making money at this establishment is CEO . Please Donate to St. Vincent De Paul, or Habitat for Humanity, they actually care and help people in need and their employees seem to be taken care of, Goodwill seems to be running a sweat shop with the low wages and only owners and CEOs profit ! Lots of regular shoppers have stopped shopping here since the New Changes have started, it's a whole different atmosphere now , it's obvious employees are not Happy as they were in the past. Employees get yelled at on the sales floor! All other Thrift Stores you never see anything like that , they need to take care of their employees they have families and deserve a fair wage.
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February 2020 by Howard Wiseman
Great prices
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December 2019 by Deborah D.
"Badwill Store" is more apropos. Worst staff, sparse, extra high prices. Advertises great jewelry supply but had none. I'm from out of state, so without a car, went to special effort to shop at Lancaster, OH Goodwill. In general, it had "bad vibes", as someone described to me afterward. Realizing that unlike its advertisements state with photos, there was no jewelry, I politely mentioned it to the two women behind the counter who had no response except to laugh a nasty cackle. I asked for help to get a taxi, but that didn't happen. This store appeared more like a roughian racket than anything related to goodwill. Salvation Army Thrift Store is where I should have gone.
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November 2019 by JOSEPH RATLIFF
Bad pay, bad job coaches, almost no training. If I were a parent, I would not let my kids ask them for job training!
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December 2018 by kayla council
My favorite place to donate my clothes to.
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December 2018 by Charissa Scott
Always get great service
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June 2018 by Marquice Queen
I really enjoy working with the people with goodwill they are very open and positive and want to give people a good work experience and prepare them for the real deal
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June 2017 by Kathleen Wolick
My daughter attends the work program there and Becky is wonderful with her. Great Program, Fabulous people !