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January 2024 by Brent Fair
Friendly workers, good selection of used games.
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November 2023 by Janet Welch
I love their staff. They are so patient with my grandson and I. Always a great selection of products.
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November 2023 by Tenie Casto
The main was awesome and Braxton even got a pokemon card since it was his birthday.
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November 2023 by Jazzlyn Pertuset
Place opens at 11:00 says so online and on the door I’ve been sitting out here at 11:24 and the store isn’t even open
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October 2023 by Aj Fox
The Manger at this store was amazing. He gave me some much information about everything gaming. He was very kind and very helpful.
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May 2023 by Devin Appel
I will never forget the day one of the workers told my grandpa about GTA, and I had to get rid of the game.
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May 2023 by Corey Ringhiser
Prices for used gaming accessories and games can be a bit high at times. Staff wasn't the most friendly and over the past several visits I have not been asked about a protection plan. Overall though, it's not a bad location, especially considering it's one of the only used video game stores left in town.
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May 2023 by Ashlee Homman
The staff was super helpful when I went in. They gave me plenty of options when buying a console for my husband.
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April 2023 by Dylan F.
I received very poor customer service from the store leader, Hannah. Little was done to make my time in the store pleasant and I ended up leaving without product because of it. GameStop has been one of my favorite places to shop for the past several years, but my recent experience has unfortunately hurt my relationship with the store. I will be conducting my shopping elsewhere when possible from now on.
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April 2023 by Business R.
Absolutely loved this store prior to 2023 but management changes have taken it from a place I loved to shop at and have made me question whether I'll be stopping in again. A price was advertised on their app for a product. After making a 25-minute drive to the store, I was told by the associate that the price shown on their app wasn't accurate and that she WOULD NOT be honoring the price I was advertised (a roughly 9 dollar difference) which was the entire reason I went into the store. She was very unsympathetic to my situation and did not offer any helpful solutions so that I could leave as a satisfied customer. I left the store with a bad experience and no purchases, effectively wasting an hour of my time round-trip while gasoline is $3.76 per gallon in my city. Absolutely DO NOT recommend this store anymore under current leadership and/or policies.
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February 2023 by Pit Bull
Employees are phenomenal at the Lancaster store. Good knowledge about damn near everything I'm the store.
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February 2023 by Frederick Gustafson
Nice lay out and awesome employee's
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December 2022 by Savage News
I’ve been in and out of the Lancaster store me and my grandpa since I was 6 I’m nearly 16 now and Brian was always helpful pretty sure the only reason we kept going back does anyone know what happens to Brian Di he leave? Get promoted? Or vacation?
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November 2022 by Heather Loar
Very good customer service but the 2 items i bought couldn't be used on my system.I thought they would know that
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October 2022 by Joshua Myers
Worst game stopped I have ever been to paid for the new Xbox game console and it doesn't work right and had it for 3 days and can't play any game on it and it is still under the wornte and game stop in Lancaster Ohio won't do anything to make this right so be careful win going there they might rip u off like they did me
