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February 2024 by Alicia Parker
I always have a great experience when I rent a car from here. It was fast, easy, and convenient. The guy that helped me was extremly nice. Car was clean and exactly what I needed. Plus they were cheaper than other rental companies without a discount. Thanks Enterprise!
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January 2024 by Tiffany Johnston
Love the car, I really didn't wanna give it back. The service was wonderful.
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January 2024 by Brady Kohen
James took care of my rental today. Very informative and friendly. I believe I was out the door under 30 minutes with my rental vehicle.
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January 2024 by Justin Watters
Don't bother calling them. You'll sit on hold for over 15 minutes. Then automated guy will say "your call cannot be transferred" then hangs up on you!! Frustrating!
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December 2023 by Todd S
Be careful! Rented me a damaged car, minor body damage, we properly documented it. Then when I returned the car, damaged by their own admission, they tried to pawn the damage off on my insurance. I refused to let my insurance company get screwed and raise my rates on a claim that was enterprises own issue. I won the fight, but they bar you from renting for life when they get butt hurt. So fast forward 10+ years enterprises rude staff smiles and tells me even though my insurance company sent me here, they won't rent to me because I refused be bullied into paying for damage I did not cause. So if you must rent here video tape the car, the person renting it, ask them their name, dates, and definitely show even small scratches and make sure they sign where they are suppose to sign and get copies of everything!
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December 2023 by Melissa
I will never rent from them again !Once my insurance stopped paying them they harassed me for payment daily even though I paid them and explained My vehicle was still in the body shop and I didn’t have the exact date for it to be finished. I was in a very serious accident I wasn’t just renting for fun! I’d give them negative stars if possible!
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December 2023 by Stephen Bails
Lancaster Ohio Enterprise is the best car rental that I have used.
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November 2023 by Tina Kennedy
They were very friendly. They got me in the kind of car I wanted. And called me when the car went back to them to insure that I was satisfied. I will use them again and highly recommend them.
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August 2023 by Timothy Sigman
This rental was by far the easiest and hassle-free rental that I have ever had. Quick and friendly service on both the pick up and drop off!
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August 2023 by Danielle Cox
Polite staff! Car was as expected. Would use enterprises services in the future.
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August 2023 by diane williamson
These guys/gals did a great job...asked for and extra Dando to trafficcoming home and itwas NOTA PROBLEM! Very professional
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July 2023 by Sheri Cain
Everyone was so professional and nice.If we ever need to rent another car Enterprise is where we will come.
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May 2023 by S
I wouldn't even give this place 1 star and I won't recommend this enterprise rental in Lancaster ohio to anyone !! STAY AWAYI never ever leave reviews so take it from me my experience with this place sucked
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May 2023 by Mary Satterfield
Staff is always friendly and very helpful! I can always count on Enterprise for a nice clean rental car. They have even gotten me taken care of when I had to change pick up times last minute. I will continue to use them whenever traveling for business or pleasure!!!
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April 2023 by Jason Foster
Rented a car and one of the tires lost air so i had to fill it every couple days. What a pain to do that or bring it in and get another vehicle, but I told the manager and he took care of me in a way that shows they care about customer service. Good people.
