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October 2024 by Joe T
Front end staff was absent. When they finally showed up they were rude and unprofessional. 10/8 evening
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October 2024 by Trishspatete
Excellent customer service!
In a world we're that almost doesn't exist.
I find it very refreshing.
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September 2024 by R E Messick
Horrible experience today with Cynthia. Rude to several customers, including me, told us we had to wait until she was done with what she was doing (4-5 minutes with a line at register), then she told us she could have "made" us use self-checkout because we weren't using insurance. This is the third time in three visits that I have been treated like less than worthless. Not wasting my money to experience a perpetually horrible treatment of CVS' customer disservice!!!
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September 2024 by Stevie Adams
So you need to change the website to make an appointment instead of we take walk ins for the doctor. Because we just walked in and then had to make and appointment. Walk ins are walk ins which should mean you get seen then not walk in and sit there for 20 minutes then the doctor come out and says do you have and appointment. There was no one there when we was there so she could have seen us for 10 minutes and give us the meds to help my wife . But she said we have to come back at 3. That's bullshit contradicting on what's on the website. Walk in means walk in in my vocabulary. Wasted my time coming here.
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September 2024 by Stacie Brown
Horrible experience! I never write reviews but I am so frustrated that my photo order did not get completed. No one had any follow up and was not able to send my request to another store!
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September 2024 by Bogey B
Thanks for the excellent customer service Carlie B. She called workers comp and patiently worked thru my son’s workers comp for his eye medication. And Patty S for working on billing. There’s another pharmacy much closer to us and my son’s family but from now on we will be coming to this CVS!!
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September 2024 by Rhiana Brown (Fejes)
25 minutes past appointment time at Minute Clinic, no greeting by the two employees who were working. Walked out after asking another employee if that was normal when she responded she doesn’t normally work there so couldn’t help me.
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August 2024 by Natasha Watkins
This CVS on S Memorial is only getting Worse back in the pharmacy??. The inside to shop for something quick is Great ?.
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August 2024 by Sue Fisher
Our Lancaster store staff goes above and beyond to make sure your visit ends with your needs being taken care of. Though short staffed as many stores are today, these employees do their best to help you and make suggestions to help complete your trip successfully.
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July 2024 by Leonard Lunsford
Erin is super helpful and kind to customers
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July 2024 by AJ Tomaso
Your covid test scheduling process is a disgrace. I picked a date and time but lost it by the time I finished all the information. Times and dates should be locked until all the information is completed. Dont show a date/time as available if it is not.
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June 2024 by Mrs. Roseshall Burgos
So Grateful For My $10.00 Rewards Shopping At CVS Really Has Great Pricing!!
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May 2024 by Rochell delong
Shelby was very helpful an understanding yesterday when I needed help with my coupons an figuring out how to check out.
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May 2024 by cloee walton
Hayle is awesome! Super nice and helpful! ❤️
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February 2024 by T C
Cashier was completely rude, she needs to be back stocking and not dealing with customers
