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November 2023 by A-roc Entertainment
I had an outstanding experience at Buckeye Toyota in Lancaster, Ohio, when purchasing my new Toyota 4Runner. Matt Nestor, the salesman, truly went above and beyond to ensure my satisfaction. Despite living an hour away, Matt confirmed the vehicle's availability and even extended his work hours, assuring me he'd stay late to accommodate my schedule. When I arrived, he and the finance manager dedicated their time, even meeting on Matt's day off, to complete the paperwork and ensure the smooth delivery of my new vehicle. The exceptional customer service provided by Matt and the team at Buckeye Toyota made my car-buying experience hassle-free and enjoyable. This level of commitment is what sets this dealership apart and contributes to its success. If you visit Buckeye Toyota, make sure to work with Matt!
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October 2023 by Rachel Hoffer
This is my go to Toyota dealership! I have done business with 5 other local Toyota dealers, and Buckeye surpasses them all in sales, customer service, and maintenance. They are thee only dealer I trust. Nancy is the best Service Advisor! You can always count on her to be there upon arrival. With product shortages post covid and dealers having empty lots, you can count on Buckeye Toyota to make up for it in service!!
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September 2023 by Sophie Legesse
We have been searching for a van for months now in this crazy market. We were told at so many Toyota dealerships that if we don’t have a car to trade and also finance with them or use banks with crazy APR we won’t be able to buy a van. When we called Buckeye Toyota and talked to Matt Nestor, he made the process so easy it felt like a scam. We drove to the dealership to be sure this was legit ?. We weren’t asked to bring a car to trade and the credit union bank that we used to finance us was accepted to get us our long awaited van our family needed desperately. Wonderful office, exceptional customer service and Matt Nestor is our hero. Thank you Buckeye Toyota for being part of our answered prayer ??
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September 2023 by Omar
I traded my car with brand new Toyota, everything went very well & smooth transaction. Matt salesman very professional & highly skilled made it super easy.Thank you guys!!
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September 2023 by Kathy Mckibben
Fantastic buying experience! Tristan was awesome to deal with. Helpful, friendly, fun. Highly recommend this dealership for a pleasant, no pressure purchase.
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September 2023 by Jason L.
Had a strange experience- they don't share % rates on finance. Only payments- seems odd. Would not negotiate on a list price for used truck. Low low balled trade in offer-$5k under what the next dealership offered.
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September 2023 by TheCieslars in USA
Dustin helped us to get our dream car! He is absolutely amazing, very professional, knowledgeable and friendly! We had a fantastic experience with Buckeye Toyota! Thank you!
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July 2023 by John Sloan
Great team. I have purchased 4 trucks and 1 suv here in last 3 years. Very good customer service
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July 2023 by Lori S.
I would give 0 stars if possible. Made a deal for a vehicle and gave them the deposit. Vehicle was coming down the pipeline so remainder of payment was going to be made in cash/full price when the vehicle arrived. They sold it out from under me to another buyer. Breach of contract on the deposit!
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June 2023 by K Manwarren
I was new to the area so I was so grateful to have found a place like this. They are pleasant, well organized, great with customer care, and the waiting area is very clean and comfortable. Shout out to Nancy, Nick, and Nick for making us feel so welcome in a new place with great customer service. One less thing to worry about.
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May 2023 by Stormi Mcintyre
First time buying my own vehicle. I chose Buckeye Toyota Dustin, who helped me pick out one. I am so excited and thankful.
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May 2023 by MrSeebs614
Worked with Dustin and Caleb, and they were very knowledgeable and went above and beyond to ensure customer satisfaction. I highly recommend working with them for any purchase. The maintenance staff also seemed professional and timely, which is unfortunately rare nowadays at other dealerships. Definitely recommend Buckeye Toyota for sales and service!
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April 2023 by Wes Shumaker
I purchased my New 2023 Toyota Tacoma TRD OFF-ROAD from Steve Jenkins, he was a great sales person, very helpful and knowledgeable, he has contacted me several times since my purchase to ensure I was happy with my purchase and if I had any questions. This is my second Tacoma purchase from Buckeye Toyota and they have serviced the last two trucks I have owned. I would recommend Buckeye Toyota and Steve Jenkins to anyone looking for a vehicle.Thanks, Wes
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April 2023 by Matthew Scott
Just bought a Tundra from Ethan. The entire experience was super easy and straightforward.Don't like the name of "Buckeye" Toyota but I guess we all can't be perfect. GO TIGERS!! ?
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April 2023 by Taylor Lunsford
the whole team here in lancaster is super helpful and nice! I am loving that my vehicle has a lifetime drive train warranty and my first oil change was complimentary! Also the amenities while waiting for service is above and beyond... drinks, popcorn, TV and a kiddie area for my little ones to play! I plan on making all my future vehicle purchases here!
