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March 2024 by Howie Feltersnatch
Very rude
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December 2023 by Brenda Purtiman
I recently had to change my insurance and was shopping around, Benjamin contacted me and provided amazing service! Very pleased!!
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December 2023 by Sarah Vest
I have been with Dave Bell and American Family for over 20 years. They always make sure they do everything that can to help us out. So friendly and easy to work with. LaVonne is amazing there!! Always taking care of us!!
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December 2023 by Don Canter
My wife and I have been with Dave Bell and American family for over 20 years. Great service friendly office staff. Speedy claims response
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November 2023 by Catherine Stuck
I am a long time customer of the David Bell American Family Insurance Agency. They quite simply are second to none! I feel valued as a client due to their outstanding customer service and communication.
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April 2023 by Myra Cook
Lavonne is Always so kind and helpful anytime I have questions or need Anything! You guys are the Best!
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February 2023 by Robin Snider
I have been a client for approximately 20 years and I'm so pleased that I've stayed with American Family for all of these years. I've priced other companies but nothing compares to the premiums that I pay and the people at the David Bell agency in Lancaster Ohio are professional and kind. They genuinely care about my insurance needs. I've had to put a few claims in over the years and it took no time at all for them to settle my claims and my rates didn't change! How often does that happen with other companies? I appreciate LaVonne Burke who does her job efficiently and with compassion she has shown me. Thank you, American Family and David Bell and staff for all that you do and the money you've saved me over the years. I would definitely recommend them to anyone who is looking for an insurance company that cares.
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November 2022 by Tammy Henderson
They are the best insurance company I have ever had! They go above and beyond every time. With having teen drivers things happen and I never been dissapointed with the outcome!
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September 2022 by Amanda McMichael
I have never had an insurance company care so much about me and be so invested in the well being of myself and my kiddoes. LaVonne especially goes above and beyond. HIGHLY recommend!!
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April 2022 by Devin Drum
LaVonne has always been extremely helpful. She is the only one I request to take my call. I have had a good 7 years with their branch and plan to have more years with them. good service and helpful.
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March 2022 by Kaelie Tripp
Dave and LaVonne are extremely helpful, willing to take the time to explain coverage, easy to work with and so kind! As first time home buyers, Dave was able to guide us through the process and has continued to provide support when needed. Our family highly recommends American Family insurance.
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March 2022 by Jared Plescher
Best insurance company I have ever used. Very prompt and timely when I call in with any questions or concerns, or to just pay my monthly bill. We have everything we own insured with Dave's office and would trust no one else with them. LaVonne is always very bright and bubbly on the phone and is quick to remedy any issues that we may have.
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December 2021 by Criss Palacios
We absolutely love American Family Insurance. LaVonne is always extremely informational, cordial, and goes above and beyond. Highly recommend this company for any insurance needs.
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December 2021 by Ibrahim Sani
Trade with Mrs Caroline Jones and her company and have a wonderful trading experiences where your money is rest assured and your profit is very easy to withdraw.. I just made another withdrawal and I think it's worth testifying. Contact her
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October 2021 by Carmen Watson
Best Insurance company ever !