-
October 2023 by Rich Alexander
Terrible experience took it in for a sound in the passenger side, said they found the issue. Sent my mom to pick it up because I live an hour away and the noise was still there. Said it was a different issue and that it would be an additional 1100.
-
August 2023 by Marcia Zuhse
These people are great! I've gone there for tire problems and routine maintenance. They have always been helpful and professional. They don't try to push more than you need. Prices are reasonable. They're open on weekends. Couldn't ask for more. Highly recommend!!
-
July 2023 by Trinity Shelton
i like going here for the gas station and store, but i was disappointed yesterday. granted, it was probably my own fault partially, but i had went in on saturday morning to set up an appointment to have my car looked at on tuesday. late monday night i had something interfere with that plan, and so i emailed to reschedule since it was too late to call. in the morning on tuesday i woke up to a response email telling me basically that the issue my car is having sounds too severe for them to be able to look at it this week, and that i should find another place that can look at it quickly and tow it in because i shouldn’t drive it. i live next door and the car was parked on the street outside, which would have saved me the hassle of adding extra towing fees onto whatever costs i’m looking at for repair. it’s just disappointing because i was told by my friend that works here to come here, and they couldn’t help me.
-
April 2023 by Alex Israel
Had my car not start on a Sunday morning and after AAA couldn’t fix it I was left with no choice but to get it towed to what was the only place open on Sunday. They were extremely helpful, provided great service and communication and the pricing was fair. Had it fixed and ready by the next day.Service: Auto maintenance
-
March 2023 by Alex M.
Called Lucas Auto Center when I got a flat tire. They were able to schedule me quickly, get the tire patched up extremely quickly at a very fair price, and service and staff were very friendly! Definitely keeping them in mind for next time!
-
January 2023 by Maya Saurer
My name is Debra Hutchinson and I just want to say a big thank you to Lucas Auto Center. The service and cost repair didn't break my wallet and they returned my car to me.Very happy to find an honest company. I personally recommend them to all that need a repair or maintenance for their auto's.Service: Auto brake repair
-
August 2022 by Megan Persinger
Rude and disrespectful customer service. Stopped to get gas and pick up my order to go from the restaurant next-door. Was harassed by the man working in the garage and threaten to have my car towed. He demanded I get gas first before picking up my online order from the restaurant I told him no I will be right back to get gas. I did purchase gas thats one of the reason i stopped there. Definitely will never come back to this location after being threatened by the staff., Word of advice to the owner please make sure that you talk with your employees or if you are the owner learn to have some respect and how to talk yo people.
-
July 2022 by Jude Andres
Best gas station in Cleveland. Everyone is very friendly and helpful.
-
June 2022 by Alejandro González
They're friendly, accessible, and honest. They'll do what you need, in a reasonable time frame, and charge fair. They also won't sell you on anything you don't. Highly recommend.
-
March 2022 by Brett M.
$8 for an all water rinse!! No suds at all. Straight trash. Probably putting water in your gas tanks also!
-
February 2022 by Dianna Chimileski
There car wash is the best there are no dirt streaks on sides after wash
-
January 2022 by Sharon Fantana
Nice guy, gave me good info about my tire. No charge.
-
December 2021 by Billy M
They took advantage of my elderly father. His van started smoking due to a tear in one of the radiator lines , so they kept it for about 5 days , started working on it on the fifth day , they charged him over $500 for less than an hour job, then to top it off they wanted to charge him $300 for a $15 thermostat and that’s when I put my foot down and told them don’t do anything else, went down the street to another shop and they told me they would of charge me $250 for the line fix plus the thermostat plus a flush. I recommend staying clear from the shop because if they can take advantage of the elderly they’ll take advantage of anyone.Service: General repairs & maintenance
-
May 2021 by jacob parker
Only got a tire replaced but my god was the experience delightful, the guy at the counter and the technician were joking with each other and had carried a nice conversation with me, overall good experience and very affordable.
-
May 2021 by Scott MacGregor
They are OK for minor stuff. I had a complete brake job done. A few weeks later I noticed that I no longer had an emergency brake even though I had one before they worked on the brakes. I talked to the person who did the job (the owner). He refused to admit that he disconnected (actually cut the cable) and told me he'd fix it for $1100.00. I took it to another garage. They showed me where the cable was cut and that my car requires the back seat to be removed to run a new cable. As far as I'm concerned Lucas Auto Center is a dishonest place.Service: Brakes