Knapp's Madison Auto and Towing is a trusted family-owned auto shop in Lakewood, OH, serving the community since 1985. With over three decades of experience, they handle all makes and models, with a special focus on Subarus. The team provides a wide range of services, from regular oil changes and tire services to complex engine, transmission repairs, and electrical diagnostics. Customers appreciate their honesty, fair pricing, and transparent communication, which make every visit a positive experience. The staff is friendly, efficient, and dedicated to delivering quality work right the first time, often completing repairs quickly and reliably. They offer a 2-year/24,000-mile warranty on their repairs and pride themselves on educating customers about their options, ensuring personalized solutions that meet individual needs. Scheduling is simple, and the comfortable lobby makes waiting pleasant. The team goes above and beyond to help, whether providing loaner cars during repairs or diagnosing issues promptly. Many customers trust Knapp's for their professionalism, integrity, and exceptional service, recommending it as a top choice for automotive needs in the area.
Good customer service, the prices are good for the quality of work done and they back up their work with lengthy warranties... 12/11/24: great service as always, from the service desk to the mechanic repair work. Thanks Jerry and Parker.
December 2025
Absolutely amazing. Was able to do the transmission repairs for a fraction of the price that the dealership wanted. And quicker than expected, too!
November 2025
Went to Knapp's for some work on my '95 OBS F-150 and while they uncovered more problems than I originally anticipated, they fixed every issue at or under budget. They are very trustworthy and I highly recommend!
