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“I cannot thank Dakota enough for her help! She was cheerful, friendly, and able to help me solve a very big blunder from a previous insurance agent with car insurance. Not only that, she also helped me with renters insurance. Gotta say, I love that girl already!”
“Worked wit Drew on getting a new insurance policy for my car and house. Drew was very professional, very knowledgable, and very helpful. Has a great sense of humor and is very personable. AA Insurance is lucky to have him as an employee. Joe”
“I am extremely happy with the professionalism and guidance that I've received from my agent Jessica at State Farm. And my monthly cost has been cut immensely which really helps as being an elderly driver.”
“Ron has worked tirelessly to try and find the cheapest coverage for me. He was in constant contact with me through the whole process and made it easy and seamless! Somehow a very small error was made inputting my zip code into the new policy and when it was fixed, my original quote raised by $25 for the 6 month policy. Instead of asking me to pay the difference by adding a few bucks to my monthly payments, he opted to send me a $25 check to save me any troubles and keep me at my original quote. He’s easy to talk to and eager to help. A well deserved 5 star rating!”
“Chris is great to work with, he is always there for your questions and needs and really cares about his customers. He is extremely knowledgeable and was able to quickly handle some issues we had early on. I look forward to continuing working with Chris and would recommend to a friend!”
“Justin is absolutely amazing. Has been our agent for many years. He recently helped me and my family with life insurance planning for my parents. I was truly amazed at how detailed and understanding he was explaining everything. My family appreciates everything you do!
Thank you Justin!”
“Bought a New/used Equinox, (2017), registered it with Allstate.Also, transferred 2008 Toyota Camry to my grandaughter, as well.Have had few if any complaints with my Allstate carrier.”
“My family has been clients of Kim Smatana Office at State Farm for years! Staff is extremely knowledgeable & helpful when we call. Beth Soha does an awesome job with quotes and works well with family/friends when I refer them to that office. Thank you to Kim & her whole staff!! You guys are awesome!!”
“I appreciate and love Stacey! There is no other agent like her. She’s very professional, personable, knowledgeable, and supportive! Even goes out her way to do simple, meaningful things like this….So grateful for you all!”
“My family & I have used Kurt Hawley for many years! The very best in the industry! Personable, reliable & prompt. Kurt & Kelly are a pleasure to work with.”
“This company and Christen Varley in particular, was a lifesaver for me during a time of need. My health took a turn for the worst and I decided to retire only a month away from turning 65. I take infusions for Crohn’s disease and finding an insurance option to pay for them was making my head spin. Christen called me and ensured me that we could work it out. We set up an appointment and she walked me through everything step by step and found the best coverage options for me. I was sick and found myself hospitalized before completing the paperwork. Christen was on vacation when I got out of the hospital and still took the time to call me and made sure we everything filed before the deadline. You are not charged for their service but if I was, it would have been worth a lot of money for the peace of mind they gave me. Highly recommend!”
“The staff and security at Oswald are first class. Their conference room is beautiful and up-to-date with technology. The kitchen and dining area is a bonus for any meeting.”
“Joe is the nicest guy. I've been with them for a long time, and he always goes out of his way to make sure I have the best coverage but still within my rate.”
“Auto insurance costs have surged in 2023 to account for higher incidents of theft, higher car prices and repair costs. At least LM has a big advertising budget to entertain you with emu's as the cost of living spirals out of control in cuyahoga county. Some people say Cleveland gets what they vote for.”
“This was a very challenging area to get into and out of, it's possible that my arrangements were not constructed proper, so they were not expecting me. But once inside, this location is absolutely stunning! I was offered water and coffee before I was even able to sit down. Wonderful customer service at the receptiion desk, security also makes you feel safe.”
“I have been with Bristol West for 5 months. More professional than the top 3 insurance companies. OUTSTANDING turnaround time for all one's issues when dealing with auto accidents. Latrina Godfrey is a 5 star employee of BRISTOL WEST and should be commended for her loyalty, performance, dedication and her patience as the BEST person I have ever dealt with when making a claim. Extraordinary service making BRISOL WEST "THE BEST"”
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“Him and his amazing staff are incredibly easy to work with. They are all responsive and caring. Salena did a great job getting me a great quote on car insurance in a matter of minutes!”