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February 2024 by Andy Kasnik
Went in to look at game systems. Just wanted to pick something up. Didn't know what I actually needed or wanted because as an older gentleman I was just looking for something to have a little fun with. After I realize that there's no game systems on the floor for me to look at. When I asked to see a system and have him show it to me so I can check it out what I was looking at and possibly buying. The nice representative there at the counter would run in the back and bring out.in the back to bring a system out for me to check out. And his manager said that they don't allow systems on the sales floor. As if I'm some sort of criminal that was going to steal it.Not a place for me. Maybe I'll just read a book..
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January 2024 by JC Randall
Worst service in history
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November 2023 by Marsha lynn
I haven't shopped here but I called 10 times and got no answer... I was looking for a product... This is how you lose customers
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July 2023 by Joshua Jimenez
Poor selection turned in 3 games gave me 15 dollars total then looked on the shelf found same game for 45 dollars not counting the other 2 brand new no scratches asked about some of the games guy new nothing about any of them
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May 2023 by Matt Celeste
Mia is not a nice person at all. Wow.
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March 2023 by Shawna Hanks
Rip offCame bought a game yesterday but because the rapper is off the are going to only give barely a fraction of what I paidNOT OK
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February 2023 by Dtk Psychward
This used to be my favorite location . But as of recently. I've delt with very rude customer service from 2 different employees on 3 separate occasions. And have even been lied to about products not being in stock or sent to them on release day . You are a game store why wouldn't you have the game on release day . Not everyone pre-orders products. Today was the last time I ever step foot in this location I'll travel further for better customer service. Changed from 5 stars to 1
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February 2023 by DTK Ofpsychward
This used to be my favorite location . But as of recently. I've delt with very rude customer service from 2 different employees on 3 separate occasions. And have even been lied to about products not being in stock or sent to them on release day . You are a game store why wouldn't you have the game on release day . Not everyone pre-orders products. Today was the last time I ever step foot in this location I'll travel further for better customer service.
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January 2023 by stephanie chapple
By far my favorite Gamestop location. The staff members are incredibly friendly and always remember us and our past purchases. This location does a great job of keeping highly sought after merchandise like Pokémon cards in stock.
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January 2023 by Daniel Ware Jr
Love games whatever I can check or choose the games plus excellent service!!!
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December 2022 by 1st Captain Raldoron
They double charged my card on a purchase, after they told me the first time it didn’t go through. They scammed me out of my money right when I needed it most! I couldn’t even return my purchase!
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November 2022 by Chasity Jones
Ken is great! Thanks!! We will be back
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June 2022 by JA
Paid for their membership with the promise they'd email me when new xboxs were available they also assured me they got them in every month or so...It's been almost 1 year never got 1 email from them.The whole thing was a money grab scheme. I will never spend $1 with this company or recommend them again
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May 2022 by Chris Wallace
Whoever just answered my phone call at this location was rude to me for no reason. I asked if they were open on Easter, they said they haven't been given the day off to her knowledge. I followed up by asking if the open hours will be regular hours and she said "that's what I just said". Just because you sound polite doesn't mean your words aren't rude. Hopefully other locations don't have the same attitude problem that this employee has. If you don't want to work in customer service then find another job.
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May 2022 by Dardan Salihu
On date 04/09/2022 I went to buy a 3 month member gold ship card at time 8:55 litterly right before they closed and I also needed a game and when I went home it didn’t redeem it had said error it’s invalid and I have a recipe and I called today and the lady basically says I’m lying but because I didn’t don’t it front of her she can’t do nothing about it so that means I’m lying this upset me because it was $24.99 plus tax I feel like I’ve been scammed like I’m posting it on here because I feel like they scammed me because I had my wife give me the code and it’s like oh you guys are lying
