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“The teller working today was extremely friendly and helpful with a certified cashiers check. Going inside a bank is almost as bad as the DMV but she made it smooth and painless. Thanks”
“OECH at the Lakewood Branch has the nicest service with Gabrielle as the desk attendant. She helped me step by step to send checks to N . Carolina for my daughter.She was friendly and professional. Also very knowledgeable about services I needed.Thank you Gabrielle!!”
“I really like Citizens as a bank.I went in regarding lending products and Alex was very helpful, as well as they had competitive products.I’d recommend this branch and bank.”
“I opened an account here, and Mike and all of the staff I interacted with were incredibly professional and personable. Mike called me a few days after I set up the account to ensure I received my card, which hadn't come yet. He had them send a new card express right away. I appreciated the customer service focus that I experienced at this branch.”
9AM - 4:30PM
1435 Warren Rd, Lakewood
Banks
“I have been coming here for about 8 years now. Diane, the manager, is very friendly, knowledgeable, and helpful. She recognizes you on sight and always has a moment to chat. Daniel was great to work with recently, and all of the tellers have been very friendly, professional, and speedy. I would recommend this bank branch to anyone.”
“The bank has the best staff of any bank I go to. The manager has helped me several times and the Arab girl in the front is always so sweet and going above and beyond to help me out.”
“This bank was a LIFE SAVER for my fiance and I. He had his debit card fraudulently used and we attempted to go to the Rocky River branch (never again-see my review) where we were given false information and not permitted to close his accounts and withdraw his remaining funds. However, it was no problem at all for the banker (Tim) at this branch to complete this for us, which we were extremely grateful for after having dealt with the unnecessary stress of the banker on duty at the Rocky River branch. The banker, along with the other staff of this location, were extremely polite and courteous and made for a pleasant experience during a very rough situation. For that, I will always return to this branch from now on.”
“Rachel was amazing to work with. She helped us open ( and close) a business account when running for a political position. Both times, her professionalism and sense of humor made the process enjoyable. We will strongly consider transferring our personal banking accounts because of Rachel!! Thank you so much!”
“I currently bank with Dollar Bank. I regret leaving when i was employed by one of the big CLE banks. Dollar is a smaller bank but I find there service to be outstanding. The only need they were unable to meet as quickly as I'd hoped was for foreign currency. I find their fee schedule to be reasonable. The online banking app almost always gets the job done and if not, staff is attentive and responsive and location is convenient.”
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“It was a great experience no questions about my past history just ready to help me. They gave me the opportunity I so desperately needed I’m forever grateful. Also the service was amazing fast and efficient thank you for such blessing ❤️”