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January 2024 by Anthony Jakubowski
I needed a new battery on my lunch hour. I spoke with CSR Jonathon on the phone and he assured me he'd be able to help. I walked in and he instantly helped me, was polite and professional, and I was in and out in under an hour. Thank you Jonathon.
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January 2024 by David
Courteous staff. Got the items I wanted. Staff helped me out.
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January 2024 by nick jammal
Got a battery about a month and a half ago.All of the sudden it would lose charge over night. I know about cars so checked alternator before taking it up there to make sure that wasn’t the issue.A younger worker checks the batter with the tester it checks good. Said it had 65 percent charge. They go to check the alternator which requires the car to be turned on and the battery doesn’t have enough juice to start it….. all of the sudden the battery now tests bad.Manager Ramiro was literally no help did everything to not just replace the battery and said it was impossible the battery was bad. We literally just saw the battery test good and bad within 3 minutes.We went to another store they simply replaced the battery and wallah the car starts fine after sitting over night.Funny thing is we drove the car from Lakewood to Rocky river and in 15 minutes the battery had tested it was 85 percent charged which is impossible that quick so clearly the cells in the battery were bad.The manager tried to tell us it was impossible to have a bad battery and would not listen to anything….. but kept claiming he wanted to help.
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January 2024 by Bene Esse
This is the best autozone I’ve ever been to.
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November 2023 by Stephanie Schmelzer
Helpful. Staff installed my wipers. Thank you.
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September 2023 by Allie Schultz
Jose and Ramiro were so helpful! After a long trip from AZ they helped change our dead battery, clean some post build-up and give follow on advice for proper up-keep. We were able to save over $100 and experienced customer service that was personal and knowledgeable. Definitely recommend.
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August 2023 by Mohamad Almasri
I checked the website for a part for my car and it said they have one at this location, I went there but they told me it was out of stock!
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July 2023 by joel diaz
Just called this place the gentleman that answer the phone was amazing! He gave me a lesson on the parts that I needed for my car and should've charge me for the schooling he gave me. Keep that guy around .
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July 2023 by Janika Cook
Brett is AMAZING!! He was so attentive and nice. He helped me find the right battery and A/C recharge for my car. And even installed the new battery. He has extensive product and vehicle knowledge and was able to answer all questions that I had.I was also having another issue that I’ll have to get fixed at a shop and he gave me the price for the part and two local business cards to contact to get a quote on labor. Thank you so much for your help.
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July 2023 by Hanna Weber
I went into this store not really knowing what I needed, and Jason helped me right away! He took the time to come out to my car and try different methods to help me clean off a scrape I had. Above and beyond service and kindness. Thank you so much Jason! I will be back if I need anymore help in the future :)
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April 2023 by Heather Schweter
Employees were amazing with their help!
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March 2023 by Tina Robbins
They rock. Had my car broken.into and they helped put the plastic on the window. One guy even postponed his lunch to help. Awesome service.
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February 2023 by A G
Always helpful find the right part and helping me install it.
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January 2023 by Kathy Visnosky
The prices are reasonable and the customer service was helpful.
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January 2023 by Nicc N.
Shout out to the chill dude with the neck tat! He hooked it up and made the experience easy!