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“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
“Didn’t have what I wanted when I needed it by, but the associate took care of making my visit well worth the travels to and from. Excellent customer service and dedication to making the visit pleasurable.”
“They were very helpful helping us find the best furniture. There was no high pressure attempts to upsell us. Delivery was great. They were on time and careful. We have bought many pieces of furniture there and have always been pleased with the quality and service.”
“I like to thank Mattress Firm for a wonderful job especially the sales rep..... She was very informative willing to work with my schedule and very flexible..... I appreciate the kindness and care that was implemented while I visited your Mayfield store...... the level of professionalism was amazing and knowledge of the product also incredible I will be referring all my friends and family too this location.
Thank you”
“Great experience! Shae took time to show us and educate us on all the options. We never felt pressured to purchase or upgrade but she obviously did a fantastic job because we did buy a mattress and an adustable frame. Thanks Shae!!”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“This place and the people that work there are absolutely incredible! The customer service is out of this world. They went above and beyond to make sure my wife and i were happy. We bought a couch there and absolutely love it!”
“I bought a refrigerator here last week and these folks were great to deal with. My initial experience coming in was similar to buying anywhere else, BUT I had a problem with the unit once it got home. The sales team didn't hesitate to treat me very well when returning and finding a new unit. I thought I was going to have to have a fit to get them to do the right thing, but instead they were apologetic and accommodating. I will never buy anywhere else after that experience. I would advise you to plug in the fridge at the store before you buy it first just in case something was damaged in transport to the store.”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“We walked in just to look! Ended up getting a great deal on bed and an adjustable frame! Our salesman was training (Fitz), he was fabulous as was his trainer. Thank you gentlemen for your kindness and your great salesmanship.”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Painesville Furniture and Carpet is one of the finest family-owned companies I have ever worked with. They have a superb selection of just about everything you could need. Most important of all is that they have a staff that is kind, caring, and efficient. I purchased an electric recliner for my mother.- and she loves it. I highly recommend Painesville Furniture and Carpet. They are the real deal!”
“We have been looking for a good mattress for awhile as our mattress has been awful. Wes was extremely helpful in helping us find the perfect mattress for us and allowed us to do an affordable payment plan. Definitely recommend!”
“We spoke to Summer. She was a ten out of ten in helpfulness and knowledge. This had to be one of the best experiences we have ever had purchasing furniture. I highly recommend the Mentor location for furniture. I hope the delivery goes smoothly. I have seen some of the delivery reviews and I am a tad nervous.”
“We had an an experience with Value City Furniture, from start to finish. The sales staff was friendly, knowledgeable, and helped us find exactly what we needed without any pressure. The checkout process was smooth, and we received timely updates on our order. Delivery was prompt, and the team was professional and very careful with our furniture. We were very impressed with their service and will definitely be a repeat customer!”
“This was my first time purchasing from Ashley's Home store. Immediately upon entering, was met by a very helpful sales associate named Allison S. I told her what I was looking for and she immediately led me to my furniture purchase. She also showed me other options but her first recommendation was the one I purchased. She did an amazing job. She was knowledgeable and friendly! I will definitely recommend Ashley's to anyone. I will be using Allison for future purchases. Thank you!”
“We purchased a new TV from Mentor TV and had them install it on the brick above the fireplace in our home. The professional installers were Paul and Sam. They did an outstanding job. Paul and Sam were very knowledgeable, professional and friendly. They had to install wire mold to conceal the wiring. We were very pleased with the final appearance. They covered our flooring with protective pads during the install and removed all packaging when complete.
We would highly recommend Mentor TV to anyone considering having a TV installed in their home.”
“Excellent sales that knew her product. We found the right mattress to meet our needs. Delivery and set up personnel were efficient and professional. A great buying experience that I would recommend.”
“We had a good experience building with Pat Perrino and his team. Pat is very creative and has a great sense of design. He designed and built our dream home. His team was organized, easy to work with, and paid attention to the details. In addition to building the house, we bought most of our furniture at his store. I highly recommend working with him on your dream home.”
“Nice furniture and soft cozy blanket ! Highly recommend LoveSac to others. It’s little bit pricey but quality is good! I just got the blanket last year from ordering it from LoveSac website. Customer service was wonderful and answered my questions to my satisfaction! Pillow sac I tried in showroom is nice and comfy to sit in it.”
“Tami was so helpful when I visited the store. She also answered all my questions when I texted her later that day. She made the shopping experience relaxing and fun.”
“After a terrible experience at Ohio Pools & Spas in Mayfield Heights, we came here looking for a hot tub. Dave (I think?) was super helpful, ended up walking out with a hot tub & a patio furniture set. Thanks Dave!”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
“Had a great experience at The Cleveland Furniture Co. Jason was a huge help and we got a very good deal, they have beautiful furniture. Highly recommend——- 5 stars!”
“We are moving into a new home in Fairport Harbor. We checked out a lot of furniture stores only to find mediocre quality. We stumbled across Sheraton while on an errand. Wayne went above and beyond to provide excellent customer service. He was so knowledgeable and accommodating! We wanted Amish furniture and this store has it all! Your ability to customize size and a variety of details makes this well worth the wait and price. If you are looking for quality, give Wayne a call at this special store.
UPDATE: We have now received our new bedroom set, dining set and coffee and end tables! Everything is beautifully made and we are very happy with the quality and workmanship. Highly recommend!”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
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“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”