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April 2024 by Jen Brown
Very friendly staff. No hassle same day service.
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April 2024 by Jonathan Foreman
I purchased a lift chair for my father & we’re thrilled with the results. Their customer service is exceptional. They truly go above and beyond to make sure you have the best experience with any needs you may have.
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March 2024 by Hello K
Not really professional!
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February 2024 by Henrietta McMillan
This business is great. I brought my walker in which I did not get from them, and needed help with it, because the wheels were wobbly shaking. Something was loose and it is a brand that they carry. It is a drive nitro sport, and the wheels are wobbly and they fixed it for me and for some reason I had to bring it back because it was it wobble again and they believe they fixed it this time, but if it comes out again, we get to go to the man manufacture, and they were more than happy to help me with it. This is a great business. Great guys who are very helpful and kind very kind very helpful and very kind . I work out with several ladies, who have con gone to this company for their husbands, and they have nothing but wonderful words to say about them, and I agree, check them out.
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February 2024 by jeff allen
GREAT PLACE
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January 2024 by Elaine Deaton
This store is awesome. My husband chair broke over the weekend. We were having a party Monday night. I had to do something fast. I went in to the store the next day. Got a new chair and delivered it with in the hour. The service is the best!!!
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November 2023 by greg mcgough
I cannot say enough about the GetActive team!! They made a very difficult time for my family extremely smooth. Les took the time to show my nephew how to use the chair so he could teach my brother how to use the chair as he was still in the hospital recovering from surgery.They are absolutely amazing and would never go anywhere else!!!Thank you!!!!!
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October 2023 by Bryan Blake
Thomas was very helpful
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August 2023 by Marilyn Griffin
Been waiting 3 weeks now to get a lift chair fixed and someone was supposed to be here today Aug 2nd at 12:00pm to finally bring the parts to fix it and they have not showed up yet or even called to say they were on the way. Poor customer service if you ask me. We had to call every time we wanted an update.
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April 2023 by Fred Dref
Wow! Best customer support I seen in 50 years. They installed a lift chair at our residence. Aaron and his crew were extremely professional and nswered all questionswas well (30 minutes later) when part of the chair quit working. They promptly returned and fixed the problem (loose plug).Fast forward a few months and we called again. Aaron came out that day, diagnosed the problem. Left to gather parts and returned that evening to finalize the repair. All this done in a single day. He is always courteous and explains everything. Understands that for some customers these items are absolutely necessary. Does all he can to restore things to their normal.We would also like to thank Matt in sales. He provided excellent service and assistance during our purchase.Cannot say enough positive things gs about the way they treated us.
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December 2022 by Robin Moon
Matt helped me find the perfect fit for carpal tunnel wrist splints. Excellent customer service!
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December 2022 by Jessica OC
The amount of compassion shown today from Matt was beyond what we could ever imagine. Thank you so much Matt and Thomas for allowing us to help our friend/co-worker. Happy to know there are people who look beyond the business side of a transaction.
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November 2022 by jennifer Clifford
The owner was so rude, we waited for over two weeks for the chair to get to the store to even be able to see it, the owner and worker were so in-caring in the need of this chair for the lady who desperately needed the chair. So if that wasn’t bad enough. They delivered the chair to the home finally, sent two guys, rainy day. The two guys tried to leave without delivering the chair saying it was to wet and not able to drive through the yard. I had the lady tell the guys not to leave help was on the way to carry the chair and would be less then 5 min. The guys told the lady that she was delivery 3 of 5 and didn’t have time to wait. Well my repose to those guys, sorry, we waited over two weeks and had to listen to the rudeness of the staff and owner of the store about calling and asking about the chair saying “it’s covid everyone is waiting on orders, and saying we needs to be patient” then also saying “honey, everyone’s order is urgent”. The one guy wearing jeans and white tennis shoes was flipping everyone off and shaking his head when seeing he had to walk through the wet yard. Seriously, it has been raining all day and how unprofessional.
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November 2022 by Debbie Corson
If I could give them a 10 I would. These people go out of their way for customer service. It’s rare in todays world that you find caring, moral people that honestly care about their clients. Top notch all the way!!!!
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November 2022 by Kim Hannahan
Clean showroom, friendly, knowledgeable staff. The stars aligned and our newly purchased power lift chair was delivered the same day! Very impressed by the experience. Keep up the good work! The lighting in out living room makes the chair look darker than the showroom but, love the chair. Husband said I did a good job with my selection.
