Brownies Independent Transmission has been a trusted name in transmission services in the greater Dayton, Ohio area since 1957. Recognized for their affordability, they offer a range of services, including automatic and manual transmission repairs, clutch service, and work on differentials and drive-line components for various vehicles, including cars, SUVs, and light trucks. Many customers appreciate the honesty and transparency of Brownies’ staff. Some have shared positive experiences, noting that they received thorough communication throughout the repair process and were pleased with the cost savings compared to dealership quotes. Customers report being satisfied with the quality of work and the respectful treatment they received from the team. However, there have been some concerns raised about specific employees and communication issues. One customer expressed frustration over a lack of updates regarding their vehicle's repair status and felt disrespected during their interactions. This feedback highlights the importance of effective communication and customer service. Overall, while Brownies Independent Transmission has a strong reputation for quality and affordability, the business is encouraged to address customer service concerns to maintain their positive standing in the community. With a commitment to integrity and respect, they aim to continue providing valuable services to their customers.
I have waited over a year to write a review. Spent 4500 on a transmission rebuild. It lasted through the warranty fine. Im giving five stars because the manager Dan always professional with me. He helped me get a loan, which had low interest. Will come back if my transmission fails again.
September 2024
Thank you for verifying I didn't need transmission work done. I suspected it was an engine issue. You've been very helpful and informative after being at 2 other places and having issues with my warranty company.
September 2024
Had to get a whole new transmission. Saved so much money going through Brownies than the dealership. They were honest and up front. Had some issues a few months later, dropped the car off, they checked it out and did a small fix at no charge. Running smooth now! Can’t thank you all enough!
