Big Lots is a popular store that many customers enjoy visiting. The store is known for being clean, organized, and well-stocked, offering a good selection of items, especially decor and household goods. Customers appreciate the reasonable prices and find many items on sale or unique to buy, making shopping fun and satisfying. Staff members are often praised for being helpful, friendly, and caring, with some employees going above and beyond to assist customers, such as helping load heavy purchases into vehicles. The store's customer service receives positive remarks, and the manager and employees are seen as genuine and dedicated. Many customers have had positive experiences, including those new to the area, who find the store to have a great inventory and excellent service. However, some issues are noted, such as tariffs increasing prices on furniture and household items, and the lack of delivery options can be inconvenient. There are also occasional misunderstandings, but overall, customers feel welcomed and valued. The store's reopening has been appreciated by loyal shoppers, and many look forward to visiting again. Overall, Big Lots is regarded as a clean, friendly, and reasonably priced store with helpful staff and a good shopping experience.
Great to see them back lots of choices and great prices
October 2025
It was nice to see one of my favorite stores open again. It's disappointing to see the tariffs increase prices for furniture and household goods. The staff were helpful when I asked questions. I would love to see the Huber Heights store re-open.
July 2024
I was able to find what I needed . Customer service is always great .
