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April 2024 by Doreen Kulon
5 STARS YEA RIGHT????Reviews must all be from family.0 STAR Rating from my experience! It would not let me post unless I gave atleast 1 star, but I am definitely sticking with my 0 star rating.
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January 2024 by John P.
Great company, good workmanship and very responsive. The job looked perfect when complete and the price was fair. I would recommend Mark to everyone for any carpet and flooring needs.
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September 2023 by Silas Ryan
Great selection of high quality products for all flooring needs! Reasonably priced, fast installation and great to work with. Thank you Mark and your crew!
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August 2023 by ronald jones
It was time to replace the carpeting in our home. My wife and I checked with the BBB and Angie's list and decided to meet with Mark of Mark Custom Carpet. Mark was very helpful with the selection process as he had a good variety and prices of carpet to choose from. He came to the house and gave us an estimate. We accepted the estimate, gave Mark 50% down and awaited for the carpet to come in. The carpet arrived a couple of weeks later and installation started within days. Mark was extremely helpful in scheduling our installation and very flexible in last minute changes. Bill and Mike were our installers and they couldn't have been more professional. They were punctual, pleasant and very careful with our walls and furniture they moved. They did a great job and we are very satisfied with the finished product. We highly recommend Mark and Mark's Custom Carpet.
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June 2023 by Steve Chimera
Mark was recommended to me. I needed carpet installed in my home. He explained the different qualities and costs in the materials and let me choose what worked for me. He and his crew did a great job taking care of me. I have since relied upon him to install vinyl flooring in 2 bathrooms and both turned out fantastic. I have a mudroom with a concrete floor. It was always cold. He recommended a thick vinyl flooring that turned out better than could be expected. It looks great, but it also eliminated the cold floor. I was replacing my flooring in my kitchen, foyer and bathroom and I came to him to install the porcelain tile. He recommended using Schluter underlayment which I had heard about. The floor looks great and will hold up for a very long time. Mark has always been honest, fair, and stands behind his work. I have been a customer for over 20 years now, and when it comes to flooring I always come back to him. Thanks Mark and team!
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June 2023 by Kimberly Hoffman
Super nice people, delivered what they promised and did an excellent job!
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June 2022 by Laura Hruby
Excellent service from beginning to end. Mark & Bobby made the whole process simple and enjoyable. They made suggestions without being pushy or trying to upsell. They were on time for measuring the space and for installation which only took a couple hours. We will definitely be repeat customers!
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June 2022 by Michael Fiume
Excellent company. If you're looking for a no gimmick, no bs place to buy carpet, Mark's is your place! After over a month of frustration dealing with other companies- Thankfully I found Mark's Custom Carpet. With a wide range of samples/styles/colors to choose from, Mark gave us a thorough explanation of product differences and advantages/disadvantages of various styles that we were looking at for our application. He provides good, no nonsense pricing for each style that you are considering. Once we made our selection, he followed up with timely delivery and the installation by Bill and Mike was courteously completed to our satisfaction. Thanks Mark and team!
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June 2022 by Stephen Whitmer
Excellent experience !Mark and his installers Bill and Mike were just what you would hope them to be,They are honest and hard workiing.and did a great job,I put half down when I ordered.When it came in Mark told me it had come in at a cheaper price than quoted and i owed him less for the final payment.He did'nt have to say anything,I would never have known,but he did.I remember stuff like that and highly recommend them for your carpet job too.
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June 2022 by Gretchen Brokloff
I recently had the carpets replaced in a rental house we own in Kent. Mark was able to meet our deadline and the installers did a great job. Highly recommend!
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October 2021 by Trisha Anne
This is the second time I have used Mark’s services. The first time was new carpet and tile, this time I had a new hardwood floor installed due to flooding. The job is absolutely beautiful they did a prestige job down to every little detail. I could not be happier I have to say it is flawless! The crew was so careful with everything and I was worried about my new stainless steel appliances getting scratched or a ding in them when they had to be moved out and back in but there was not one scratch or ding on my refrigerator, stove, or dishwasher. They leveled everything perfectly. I have to honestly say I was kind of sad to see the crew leave they were absolutely awesome!!!
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June 2021 by Derek Kriebel
Excellent service!!
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June 2021 by Leigh Ann Combs
Very professional. Cleaned their scraps up and swept. Love the feel of my new carpet. Thank you so much. Here are before and after pictures.
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June 2021 by A McQuillen
I can't say enough good things about this company. I've had them out to install both vinyl plank flooring as well as carpet on multiple occasions. Mark has specifically went out of his way to be helpful. I have called him with questions and he's always happy to answer my questions thoroughly and honestly. He's a "to the point" "no BS" kind of guy. We had to reschedule our install and he was very communicative and I was always in the loop with where we stood. He stands behind his products and lets you know exactly how each one will perform over time in your home.The installers were on time, friendly and very careful to be as neat and clean as possible. In order to stretch the carpet, they have to put the stretcher up against the baseboards and it is amazing how little of the baseboards were scuffed. I've seen other company's work in this regard and they left a mess. I've also seen carpet installed from other companies wrinkle over time (due to improper installation) and I've NEVER had any of that with Mark's Custom Carpet. They are and will continue to be the only place I look for carpet!
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June 2021 by Ashley Mincek
Mark and his guys do amazing work! I would recommend this business for any one looking to install new flooring. Mark is a straight-shooter, no BS, who cares about the work he produces for his customers, which is what we appreciated most. Highly recommend. Support local business!
