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“Ali was great when I came in with no appointment needing a replacement tire. She ordered a new tire from another location, got it delivered and installed same day. They also performed a free diagnostic and recommended some maintenance steps for me to take based on mileage. When my car started having unrelated issues that made it unsafe to drive when it was about to leave the lot, she offered to have them diagnose my car the next day and comped a rental car for me to take home. Because it was a small repair and she could see that I was a little skeptical since I just had a maintenance checkup a couple weeks ago at another mechanic, she was willing to comp the price of the fix as well. Glad they were able to catch my issue before it disabled my car on the road. Way beyond what I would expect from any mechanic or dealer. This is place is more than just a quick fix oil change shop and they know their stuff. Highly recommend if you have problems with your car or just need a quick tune up.”
“My lease was almost up on my 2022 Jeep compass, I came into Klaben and met with Shi. He was wonderful to work with and very personable! He got me into a new lease with a new 2024 compass! I highly recommend working with Shi!”
“Joe Hilliard continues to go above and beyond when it comes to service excellence! I know each and every time I come to this location I’m in the best of hands! Thanks to the entire team for their fast, efficient and professional service! ??????”
“Nice people, good listeners to what you're wanting, reasonably priced, car done on time. Plan ahead for work you want as they are a busy shop and you may be a week or two out on an appointment. I dealt with Mike and he was great. I'll be back!”
7:30AM - 5:30PM
1897 OH-59, Kent
Auto Repair
“Stopped in for tires. Got exactly what I wanted. Very friendly workers. got in and out in a timely manner. Great services. Will recommend to friends and family. Will be coming back”
“Thank you John from the service department. It was a breath of fresh air speaking with you about my concerns. Absolutely 5 star service from you from the minute I brought in my car to the end of service. Thank you.”
“I have a new car shop! They really went above and beyond. I have an e-check coming up and toke it in because sensor lights were flashing on my dash. Of course, the lights went off when dropping it off. They did test after test. Then decided sence the sensor lights were off to e-check it for me! When it passed, they still wanted to find the sorce of the problem . They were very honest with me! I had a few other issues as well, and they were very upfront about what was important to fix now and what could wait. Highly recommend R J's!”
“Service department went above and beyond. Went in for an oil change, mentioned a window was squeaking. Tech said he didn't have a service guy in who could take care of it but offered another appointment or to pair it with my next oil change.
Later when the car was done with the current oil change, tech said he inquired with a mechanic that was in and they took it upon themselves to fix it right then in there.
Appreciates them going above and beyond!”
8AM - 5PM
4260 OH-43, Kent
Auto Repair
“Went to Brimfield Tire & Auto for a weird noise my car was making. They concluded it might be my brake rotors because they were in bad shape (which didn't surprise me). They were very quick and kind. I felt like I was getting honest feedback and was quoted a decent price for overall labor and repair. I didn't feel like I was being sold anything that I didn't need, which I always appreciate. Overall, a good experience and I will be going back for future repairs!”
“Doug was awesome! Informative, educated, fast and friendly! I don’t go to any other place for my oil changes and the people are the main reason I continue to return. Thank you again to all the amazing staff for another awesome experience!”
9AM - 5PM
1641 Brady Lake Rd, Kent
Auto Repair
“Deans Twisted Wrench Auto repair is the place to go for your automotive repairs . Any work you need done.! He replaced my brake system and it was a very fair price. He explained things in detail to me ( as if I understood ?) of what was needed, why it was needed and how he would proceed to fix it. He was very upfront about the cost, the need and why it needed to be done. ( Safety issues for one ). He was kind while explaining things and any time he needed to talk to me. Overall, it was a good experience and I would recommend his shop anytime. Someone else recommending him is why I went there in the first place.”
9AM - 5:30PM
4972 OH-43, Kent
Auto Repair
“A fantastic guy! Helped our son with a flat tire and flat spare. Made a trip to his shop and got a tire to get him home. Such a blessing to have people like this in our area! Thanks so much.”
“Needed a rusty muffler and tailpipe replaced. The shop got the parts in, had my vehicle on the lift as soon as the shop opened at 8 AM, and the job done under 1H. No nonsense, straight to the point techs. Parts and labor prices very agreeable for the work performed. ???”
“Edward is a great guy who does amazing work. Needed a quick fix because of a coolant leak. I got it quoted on a Sunday at Firestone in Kent because they were the only ones open. They quoted me at almost $500. I do not recommend going to chain stores and never have. Because it was a quick fix he got me in the same day and only charged $55. Could not recommend him enough. Support local!”
“Jamie was awesome! He helped get our tire fixed before a big event. He explained everything clearly. Even made my family and I feel comfortable while waiting for the job to get done. I would definitely recommend going here again!”
“Q and his team got their hands on my wife's car and it turned out amazing. Just like it rolled out of the dealership. And with having two kids in the back all the time it was definitely a challenge but they did their thing and it was great!”
“Best price on new tires by far compared to anywhere. Took about an hour longer than project but that was probably because I had them replaced the tpms sensors. The end result is great. No leaks.”
“Had an issue at first but spoke with Sam about how I felt and she handled the situation amazingly and listened to me. Resolved my problem very professionally. Thank you for understanding.”
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“Mona did a great job keeping me posted and getting my Ranger serviced. Repair went well and I was soon back behind the wheel. Thank you all for taking care of my truck.”