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July 2024 by Andy Bartram
Stopped by at 230 to pick up a screen protector. There was a paper sign in the door saying closed until 3 for lunch. Waste of a trip and my time.
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October 2023 by Cam C
I was quoted a price based on a new phone and services that were said to have been included in the plan. I'm finding now that these services were not included and were just added to my bill. The amounts were completely different. Be careful shopping here.
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October 2023 by Sally Blubaugh
I have already shared this, but want to be sure it gets to the right person. Your salesperson in Johnstown, Michael, was so professional and knowledgeable. He made me feel like he cared about me and my needs. He didn't push anything on me. Just evaluated what I was looking for, and was able to give me exactly what I wanted in a New phone. He was patient with me and my questions and concerns and I feel you are so lucky to have him on your staff. I have been with Verizon for a very long time and this experience was the best I have had in purchasing a new phone. Thank you for having him on your staff. I Will recommend him to my family and friends.
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September 2023 by Sonny King
Amanda is absolutely the best!
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September 2023 by Sadie Jones
Do not go here. My partner was charged for a home protection warranty and phone insurance that he did not ask for. He was helped by a Cody M (sales)and tendered by Amanda R. We have been passed around for over an hour by Verizons customer service and hung up on 5 times. We have still not been able to have these charges removed.Reading other reviews, this location seems to love to tack on charges that the customer did not approve. Say yourself the headache of cleaning up their mess and do not go to this poorly ran store.
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August 2023 by Amy Thrash
Gwen is amazing. Thank you
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August 2023 by Ryan Spettel
Quick to post advertising, not quick to edit store hours.
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August 2023 by Ray Morris
It was fine great service very helpful
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May 2023 by Matt
Friendly, knowledgeable and helpful staff (Ryne is who helped me). Quick and efficient service that got me everything I needed, set up my equipment and answered all my questions. I'll use this store in the future.
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April 2023 by Alan B.
When we stopped at 5pm during business hours, they were closed with an out-to-lunch sign on the door. Came back at 6:15 and there was only one associate and one customer ahead of us. More than 30 minute wait at that point. The associate was friendly and courteous, but having the store closed for an hour was a significant inconvenience. We will not be back.
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February 2023 by j marie gilbert
No compassion doing her job..which she did. When asked about different charges ..I was appalled..since it is a retail store and not a corporate storeSo that was my mistakeBetter selection. Service and less charges. Told we couldn't have certain discounts because we used hot spot featureRidiculous..that is what that option is forWill never go there again. Go a few more miles and go to Polaris store
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December 2022 by Josh Worcester
Traded in my 11 pro for a 13 at this store a few months back under the impression I’d be getting cash back for my trade in, but I never received it. On top of this, the sales person added a protection plan that I explicitly said no to. Highly recommend you take your business elsewhere.
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October 2022 by Tami Cecil
Gwen was wonderful!Patient and quite professional
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August 2022 by Juanita Higgins
Quick, easy, very efficient
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June 2022 by William Patrick
Took advantage of my wife. He charged her for multiple things and didn’t give her a receipt so she wouldn’t be able to see it. Over 100 dollars of monthly charges and even charged her for a wall charger she didn’t ask for and he didn’t even give it to her. Absolutely terrible. I highly recommend never going to this store, it’s taken over a month to sort out all the things he signed her up for.
