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September 2023 by Corliss Cunningham
Very reliable business!
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June 2023 by Sylvia Horvath
All I can say is WOW!Doug did great job on our deer strike.Will pass his name around to any one that needs auto body work.Service: Body & Trim
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June 2023 by Wes
Recommend to anyone to smittys here in Johnstown ohio ,
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April 2023 by Kyle Claytor
Im going to start off by saying I would never try and tarnish a small business, but smittys has no business touching your vehicle. My 2018 Jeep grand Cherokee was dropped off with very minimal body damage from hitting a deer. After having my car for 30 days my wife went and picked it up. After getting home from work I looked it over to make sure everything was ok, I couldn’t believe how poor the work was. The first thing I noticed was the orange peel, it is horrendous taking all of the gloss out of the paint. After further review I found damage on the passenger fender from where the dropped the hood on the fender, and then painted and cleared over the chip without repairing it. The edges of the hood near the windshield had no basecoat and a dusting of clear, fender that was repaired was still dented, and the body gaps were almost a half inch. He then superglued the bumper to the fender (yes he superglued the bumper) because the bumper wouldn’t snap into place in the poorly repaired fender. As If things weren’t bad enough already at this point, there were chips in the fender and drivers door from the fender being pushed into the door that was cleared over with no basecoat. To top it all off the car was “buffed” to help with the orange peel. Which resulted in multiple dull spots, buffer trails, and scratches on brand new clear coat. The next morning I called the shop and explained the issues and let them know I would be bringing the car back. I went over all of the issues and was scheduled to bring it back two weeks later. Fast forward to this evening, when I picked the car back up. Orange peel is just as bad, fender that was repaired is not right, there is overspray and scratches from sanding/buffing on the door that should have never been touched. There is more trash in the paint than I have ever seen from anything outside of a diy job. I cannot believe this is an acceptable finish product by any shop. This was not a budget backyard repair, but an over $6000 bill to my insurance company for something that looks like it was painted with a 1/2” nap roller. I am not stuck with an embarrassing car, that has dramatically lost value over a very minor accident. I am disappointed and would urge anybody looking for a body shop to go elsewhere. You will not get results that are anywhere close to an oem finish, I’d say it’s a step down from macco at best.Service: Painting
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April 2023 by Kyle C.
Im going to start off by saying I would never try and tarnish a small business, but smittys has no business touching your vehicle. My 2018 Jeep grand Cherokee was dropped off with very minimal body damage from hitting a deer. After having my car for 30 days my wife went and picked it up. After getting home from work I looked it over to make sure everything was ok, I couldn't believe how poor the work was. The first thing I noticed was the orange peel, it is horrendous taking all of the gloss out of the paint. After further review I found damage on the passenger fender from where the dropped the hood on the fender, and then painted and cleared over the chip without repairing it. The edges of the hood near the windshield had no basecoat and a dusting of clear, fender that was repaired was still dented, and the body gaps were almost a half inch. He then superglued the bumper to the fender (yes he superglued the bumper) because the bumper wouldn't snap into place in the poorly repaired fender. As If things weren't bad enough already at this point, there were chips in the fender and drivers door from the fender being pushed into the door that was cleared over with no basecoat. To top it all off the car was "buffed" to help with the orange peel. Which resulted in multiple dull spots, buffer trails, and scratches on brand new clear coat. The next morning I called the shop and explained the issues and let them know I would be bringing the car back. I went over all of the issues and was scheduled to bring it back two weeks later. Fast forward to this evening, when I picked the car back up. Orange peel is just as bad, fender that was repaired is not right, there is overspray and scratches from sanding/buffing on the door that should have never been touched. There is more trash in the paint than I have ever seen from anything outside of a diy job. I cannot believe this is an acceptable finish product by any shop. This was not a budget backyard repair, but an over $6000 bill to my insurance company for something that looks like it was painted with a 1/2" nap roller. I am not stuck with an embarrassing car, that has dramatically lost value over a very minor accident. I am disappointed and would urge anybody looking for a body shop to go elsewhere. You will not get results that are anywhere close to an oem finish, I'd say it's a step down from macco at best.
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October 2022 by Kayla Napier
Great price and great communication. Overall very impressed with the body work. Happy I took my car here for repair!Services: Body & Trim
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October 2022 by james messenger
Had a dent in my Camaro and had estimates that included cutting body panels off. They did the work for much less and without any cutting. Will be using again!Service: Body & Trim
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June 2022 by dubworx edit
only place we go. great service, great work and great person....
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February 2022 by Charles Meade
They have done work in the past several times ( teen age kids ) all work was very good .
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September 2021 by Ryan Boyle
I’m very impressed with the quality of work and attention to detail. He’s very easy to work with. There is a bit of a trade off. As the old saying goes, “you can have it done fast, done cheap, or done well, choose two out of the three.” The work was done very well at a very reasonable price. A “high end” shop might have turned it around in maybe 3-5 days, but it would have cost me easily twice as much. Over all, I’m am very satisfied!
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August 2021 by J Fredericks
Great service and work. I always go back when body work is needed
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January 2021 by Tony Sisson
Paid about a third of what I was quoted somewhere else and received a quality job. Quick turnaround and great customer service.
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December 2020 by Shawn Litterini
As always the best... Thanks Doug!
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September 2020 by Malorie Yagelski
I got hit by a deer and had some major damage to my car on the front bumper and inside it. The service and communication was great. Definitely affordable pricing and nice people. Would totally recommend.
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July 2020 by Roy Cutinha
Doug takes care of business don't fk around and does a dam good job
