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October 2024 by Randy King
Staff are friendly and knowledgeable.
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February 2024 by Samuel Meinert
Normally, this Pharmacy is adequate. However, my last interaction was a phone call inquiring about an out-of-stock medication. The associate, Mary, was quite rude. She offered no further assistance and pretty much hung up the phone when I said I suppose I don't have any choice but to cancel that medication.
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February 2024 by GREG MAYNARD
Kroger Pharmacy system is wayyyyyy better than CVS.
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August 2023 by Jackie Wright
Staff is friendly
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November 2022 by Amanda Bowman
I won’t sit here and bash the pharmacist because I believe the issue is the Kroger employees that are in there to assist and they seem to lack knowledge that is needed when looking up details regarding medications. My doctor sent a new prescription over ‘not new’ just the normal one that ran out. From previous experience with a controlled substance it has to be filled within a 2 weeks of being written by the doctor. I stopped in to make sure there were no issues because I was due to need it by Friday. Lady says sure no problem . Call Thursday and say okay I need that one filled. Sure great! Friday rolls around and then I’m told it had expired. Now why couldn’t they have told me from the 2 times I stopped in? Doctor send it right over again because there are laws and I understand that. I call and AGAIN to make sure my Doctor did, now they are telling me I can’t have it until the 16th when my last one was dispensed on the 10th??? Some of us actually need these meds to function normally. Again I believe whole heartedly everyone is short handed but I did everything in my power to prevent the hiccups. Please please get these Kroger employees on the same page. DATES MATTER!!
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October 2022 by Lenore Daw
My place to get prescription drugs for same day or next.
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August 2022 by Bill Siegel
Pull up to pick up prescription at 7.43 p.m. just to see them flash closed . Pull down blind . Advertise open till 8.00 . Now that's SERVICE .
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June 2022 by Penny Thompson
Been using the Johnstown store for prescriptions for many years. Only a couple of hiccups in all those years, mainly with the drive thru. There were times when it should have been open but was closed and I wasted my time driving there. Then there was one time that one of my prescriptions went missing between the store and home, although I don't think it actually got to the store from wherever it gets originally shipped from. When I called, they said their records show it was included with the rest of my prescriptions. They did look around the area but didn't find it. They agreed to refill it outside of my insurance so I didn't have to go without it for another month. Yes, I had to pay full price for it but it wasn't one of the more expensive ones and I really couldn't afford to go without it for a month. But all in all, if you go at the right time, the drive-thru is quick and easy and the person helping you is courteous and efficient. I do think some of the staff clearly don't want to be there some days but don't we all have those days at work?
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April 2022 by Amanda Hudnall
I won’t sit here and bash the pharmacist because I believe the issue is the Kroger employees that are in there to assist and they seem to lack knowledge that is needed when looking up details regarding medications. My doctor sent a new prescription over ‘not new’ just the normal one that ran out. From previous experience with a controlled substance it has to be filled within a 2 weeks of being written by the doctor. I stopped in to make sure there were no issues because I was due to need it by Friday. Lady says sure no problem . Call Thursday and say okay I need that one filled. Sure great! Friday rolls around and then I’m told it had expired. Now why couldn’t they have told me from the 2 times I stopped in? Doctor send it right over again because there are laws and I understand that. I call and AGAIN to make sure my Doctor did, now they are telling me I can’t have it until the 16th when my last one was dispensed on the 10th??? Some of us actually need these meds to function normally. Again I believe whole heartedly everyone is short handed but I did everything in my power to prevent the hiccups. Please please get these Kroger employees on the same page. DATES MATTER!!
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April 2022 by Evelyn
Horrible rude staff. Completely self serving. They Act as though you're an inconvenience when trying to fill medications. Their tone is always that you should understand their mistake and they are never willing to correct it only get to it when they have time. I've never had such a horrible experience or delt with a more inept pharmacy.
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April 2022 by DK Park
Friendly staff, well stocked, clean...what else can you ask for?
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March 2022 by DK Bear
Friendly staff, well stocked, clean...what else can you ask for?
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February 2022 by Gerald VomBaur3rd
Have been going here for years not to many problems untill yesterday my doctor tried to work with the dark haired lady at the drive thru and the blonde girl .the one lady through the phone at me into the glass really hard I thought it was going to break .then the blonde was cursing at me through the phone could not believe the way I was being treated. The most shocking was the lady that was riding with me they took her name and the next day when she was to fill her medication ontime from her doctor they told them they would not fill it .cause they no she was in the vehicle that had a issue the day before. The doctor had to change to the other pharmacy . Something needs to be done here. There was no rudeness directed towards them to be treated like this.trying to find director/vice president or whoever should report this to.
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February 2022 by gerald vombaur
Have been going here for years not to many problems untill yesterday my doctor tried to work with the dark haired lady at the drive thru and the blonde girl .the one lady through the phone at me into the glass really hard I thought it was going to break .then the blonde was cursing at me through the phone could not believe the way I was being treated. The most shocking was the lady that was riding with me they took her name and the next day when she was to fill her medication ontime from her doctor they told them they would not fill it .cause they no she was in the vehicle that had a issue the day before. The doctor had to change to the other pharmacy . Something needs to be done here. There was no rudeness directed towards them to be treated like this.trying to find director/vice president or whoever should report this to.
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December 2021 by Jesse Coppel
1 hour minimum to get meds.
