Village Hardware Plus Company in Jefferson is a well-organized and helpful local hardware store. Customers appreciate the friendly staff, especially Jeff, who goes above and beyond to assist with various needs. Whether it's finding the right tools, hardware, nuts, bolts, or miscellaneous items, the staff provides helpful guidance and ensures customers get what they need without unnecessary upselling. The store is also convenient for services like UPS drop-off and printing labels for returns, with staff accommodating even when technical issues arise. Despite being a small shop and sometimes understaffed, the team maintains a high level of customer service, making shopping easy and stress-free. Overall, it’s a reliable, friendly place that offers good prices and helpful service, making it a valued part of the Jefferson community for hardware needs and more.
These guys are great!! My husband always sends me to purchase something ( hubby always in the middle of a project). that I have no idea what the heck I am asking for but after explaining what we are doing the guys here are onto of it and help me get the right item needed. Very helpful and would recommend them highly!!
May 2025
The man behind the counter was so helpful. I was looking for specific items to hand book cabinets to the wall and he got me exactly what I needed. He didn’t try to sell me things I didn’t need. I really appreciate that. A very well organized small shop in Jefferson.
January 2025
I was not able to print my UPS return label so I called your store and Jeff went so above and beyond helpful! He handled my stressful situation with ease and made me feel not so technically inept! My package is on its way! Thank you so very much
