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March 2024 by Kelsey
Went in to file taxes and the employee named Mike was extremely rude and unprofessional. I definitely don't recommend going to this office and having your taxes filed by him. He also claimed to be an IRS agent.
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March 2024 by Gary Johnson
Went in to file taxes and the guy that was working was rude and tried to argue with me and my girlfriend and we ended up taking the tax papers to get done elsewhere I'm very dissatisfied with the customer service here I highly don't recommend
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February 2023 by Heidi Meadows
Best place to go!! The one in Ironton Oh have been so good to me over the yrs! I have been going to them for yrs and they are very nice ppl.always answer every question! Have been very respectful! Have coffee or tea if you need a drink.
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February 2023 by Traci Burns
Have been going to the Ironton, Ohio location for 5 years now! Love it!
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December 2022 by Angela Wiesenhofer
I have been coming to the Ironton office for a few years now and they are very friendly and efficient. I’ve never had to wait long.
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April 2022 by James Mercer
The head Lady at Jackson Hewitt on 3rd st in Ironton Ohio was just great. She explained my tax situation to me so I could understand it and also gave me the knowledge on how to do my own taxes if I wanted to before charging me. I chose to go ahead and file with Jackson Hewitt and they were quick and thorough.
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April 2022 by Chris Miller
They are very nice and good people working there and I have told all my friends that.I highly recommend them to everyone who hasn't been there to give them a try you won't be disappointed
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April 2022 by Donny Cottrill
The staff there was very professional and very thorough. I felt comfortable while I was there. My experience was an amazing one.
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April 2022 by Shirlene Dalton
I have been with the same office 20 plus years. They are great. I would recommend them to anybody.
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January 2022 by Terry Nance
Love this place and the lady who always does my taxes was excellent. I see some odd reviews of people saying they're rude and that is the furthest thing from the truth. I'm always in and out of there very quickly. They show me everything and answer every question I have. That lady who's done mine the last few years is incredible. She always makes me feel comfortable talking about my information and getting my taxes done correctly. I'm very thankful that JH in Ironton is there and I hope for many years to come. Couldn't imagine going anywhere else!
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August 2020 by The YouTube Family
The customer service was excellent. The people are very helpful regardless of your situation. They helped me complete my last three years and also assisted me with getting my stimulus check. I recommend them for any of your needs.
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July 2020 by Miss Alyssa Egnor
The man named Mike said “looks like you got more time than money” wouldn’t let us use our refund to pay for the fees didn’t tell us why. Called corporate filed a complaint corporate told us to get our paper work and go somewhere else. When getting the paperwork Mike smacked my hand where it left a visible red hand print. We had to call the police. PLEASE I’m begging everyone not go to this Jackson Hewitt! It’s dangerous and they are unprofessional criminals.
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April 2020 by michael broughton
Quick very friendly and thorough very pleased with Jackson Hewitt
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April 2020 by Austin Slone
Everytime you call the whole staff is rude as can be. I told the women when filing my taxes that I only had one of my W2 forms and had more coming and she went ahead and filed the one and didnt bother to tell me that I’d have to pay for a amendment to do the rest of mine. Since she’s supposed to be the tax pro and I’m not you’d think she would have informed me of that... so it costed my hard earned money to fix it. Then I call to ask if the stimulus check would go on the serve card and the guy there with a rude tone says YES it will. And come to find out it’s not. So now I have to wait for my stimulus check even longer. Thank god for the irs track my check page or I wouldn’t have even known that they didn’t have the right info to send me my check... thanks a lot for sucking. Your branch should be shut down
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February 2020 by Nathan Blevins
Very professional and thorough. Very happy with service.