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November 2023 by Travis Stevens
My truck needed its engine replaced. Tina and the staff was great to deal with and very informative. I received updates and work was completed in a short amount of time.
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November 2023 by Joey Mason
3rd purchase with Danny and 6th car I’ve bought and/or sold with Glockner. Cannot recommend them enough! Customer for life.
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November 2023 by Jason Adams
Went in for my first service on my new Chevy Silverado 1500 and was treated very well and the ladies at the service desk were very pleasant to deal with. Fast and easy process getting tires rotated and oil changed.
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October 2023 by Rachel Cordle
Our experience was wonderful. Nathan “Duck” Hall was our salesman. He was nice and personable. He was knowledgeable about the vehicle and made the whole process easy. Nate Thomas assisted us as well and he was also very nice and knowledgeable! Jordan Griffith , the finance manager, was very helpful and knowledgeable as well and made that process so easy.Thank you ! We love our new Yukon Denali!
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October 2023 by Rayetta Parker
Amy Kruger was the best! So courteous and professional and made us feel like we knew her forever! Easy buying experience, no hassle. Also Nathan was my first contact and the same goes for him, but he was out on a test drive. Appreciate his kindness and follow up.
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September 2023 by Diana Leith
I was just amazed at how kind and helpful Tauney was. I’m not sure if that’s the correct spelling of her name. Everyone I dealt with today were so kind. Everything that wasexplained in detail. The service was performed in a very timely manner. Kudos to you all in the service department.
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September 2023 by Tammy Dotson
Had my oil change done before vacation time and they found that my oil pan gasket was leaking. While doing this work, also noticed that my purge valve needed replaced. Tina and Randall did an awesome job. Matt replaced the purge valve. Awesome job guys
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September 2023 by Bill Tate
Amy Kuger was the sales person. I was clear with her in the phone about my expectations and how I value my time. She not only listened, but exceeded my every expectation. I am 63 years old and this was the best car buying experience in my life. So long as she is at Glockner, I will deal with her for my future purchases. I will also recommend her to friends and family.
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September 2023 by Steven Pennington
Great experience purchasing a new GMC Sierra from Glockner of Ironton. Received awesome service from Lonnie Campbell.Highly recommend purchasing your next vehicle from Glockner of Ironton.
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August 2023 by Kim Cochran
The sales person, Amy, was great! The appointment was scheduled by Aria and it was on time and went well on the sales side. 5 stars for Aria and Amy. We are happy with the vehicle and feel we got a fair deal.However, the process took a long time, not sure why. We weren’t given any information about the terms or rate upfront. None of that other than the price of the vehicle was disclosed by the finance manager until we were signing all the paperwork. It was automatically put on a long term commitment without the option or pricing for a shorter term. Yes, that kept the payment lower but paying much longer. I felt he acted a little quick and not completely upfront with the explanation of the documents. I felt he also presented the extended insurance information in a confusing way by showing the additional monthly cost but didn’t disclose the full amount added on the total to be financed. We may still have chosen it but I had to review all the paperwork again afterward to completely understand our exact transaction. I would have pushed back more at the office but it had already been a 3 hour process and I had to still get it insured and back to work.
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July 2023 by Jason Clark
Great job, great customer service, Steve and Tina kept me informed entire time. My Cadillac had several issues which took time to work threw it all I was very happy with quality of work and professionalism. Thank you very much.
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July 2023 by Appalachian Wanderer
I'm shocked this business has a 4.8 out of 5 star rating considering the lady that "helped" me in service. Tostart, I was ignored while she waslistening in on someone else'sconversation. Then, when she didacknowledge me, she was clearlyannoyed at having to help me. Perhaps it was that I stopped by 20 minutes before closing or my question about brake inspection and repair. I don't know, but her face and tone were unprofessional and unfriendlyAccording to her, they charge a service fee of $65 per axel for brake inspection plus whatever the charge is to replace the brakes. I've never heard of such a thing. I came here from Summit because of the wonderful ratings and comments. I'm disappointed to be sure ?
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July 2023 by Zach Thomas
Working with Glockner of Ironton was a fantastic experience. I received top tier service from Lonnie Campbell. He was extremely knowledgeable and made the entire process enjoyable. I would recommend Lonnie and Glockner of Ironton to everyone!
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July 2023 by Ricardo Roa
Glockner has an awesome service department. Tina Wells has taken care of our maintenance and repairs for years and has gone out of her way to deliver excellent service. On short notice she sent a runner to pick up the new tires that we needed on Friday afternoon and got them installed before we left for a road trip. No where else would have gone to this trouble. We are grateful to Tina and Glockner. They are honest and helpful; just the best!
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June 2023 by Doug Cunningham
We are so glad that we came to Glockner of Ironton !Jordan answered the phone when I called to inquire about a Jeep Renegade.She was a sweet and pleasant person to deal with, she is very knowledgeable and loves her job. Everyone at this dealership gets along great, we felt like they really appreciated us.Sorry for my trade in, now you know how very badly I have needed a better vehicle for quite some time.I would Highly recommend Jordan to anyone wanting or needing to purchase a vehicle, and definitely go to Glockner in Ironton, wide selection of nice looking vehicles.