“Still find everything I went there looking to purchase. Prices are good. This is a “Dollar Tree Plus”Which also has $3 and $5 items.The employees are helpful and always pleasant.”
“Love Dollar Tree. Staff is always helpful n easy going. Holiday decorations by the ton n helium balloons for $1.25. Can't beat that since their at least $4.50-$6 anywhere else. Tons of parking to. Brittney n Randall are Freakin Awesome ??
I came back today n the store was a little cluttered n things scattered about but it would help if the family of 5 wouldn't pick up 50 things n put it in the next isles. If you pick it up n then don't want it.... PUT IT BACK PEOPLE. The staff shouldn't have to put your things back”
“This is a great Dollar Tree. They had everything I had seen on a video that I went looking for. The store is very neat and clean. Staff here was very friendly and helpful.”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
8AM - 10PM
6811 Ridge Rd, Parma“Great selections at a great price! Store is usually very neat and clean. Cashiers and floor people always nice and friendly. Always a great experience at this location. Today i was disappointed I had to leave due to being disabled I couldn’t wait in the long slow moving line. Saw another person working on the floor they should have been opening another register.”
“Pretty clean and organized compared to other Dollar Tree stores I've visited.
Just one little issue:
Called and asked for " chalk " availability in the store, the associate that answered said " I'm pretty sure we have chalk " made my way to the store looking for it and to my surprise he ended up asking his manager and her respond was direct and clear " we don't carry any " thing he must have done in first place when I called instead of saying " yes we do have " when he didn't even knew and make me loose my time.
Other than that little issue, the store itself has many goods and you'll definitely want to visit it!”
9AM - 10PM
3742 Pearl Rd, Cleveland“Most Time Dollar Tree is Good unless they have a few missing product's they are Use to finding there or They are out of Helium.Can't beat A Dollar,U can but rarely...”
“Definitely more clean than the other ones I've been to. The only problem I've experienced here is how much of a rush they are in to get us out of the store before they close. I walked in and was immediately bombarded with the manager holding up 3 fingers and shouting "YOU HAVE THREE MINUTES LEFT PEOPLE, THREE MINUTES"”
8AM - 10PM
5510 Ridge Rd, Parma“I’m not sure what all the negativity and complaints are about. I’ve been to this store several times and I’ve never had a problem. I’m not talking for a few things either, but around $100 or so. I have always been able to find everything and I have always had good customer service. If it is really that bad at this store for some, maybe you should stop whining and go somewhere else. No one is forced to come in here against your will. Life is full of choices, including the choice to come here and shop or choose not to.
I can’t stand when people complain about a place so bad, but keep coming back. Clearly it’s not changing to your liking so go elsewhere. If I go in somewhere and don’t like it, I don’t go back. Then if I do choose to go back, well that’s my choice and own fault.”
8AM - 10PM
4071 Lee Rd #210, Cleveland“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
9:30AM - 7:30PM
2480 E 40th St, Cleveland“Yall they the goat I lost my phone over the weekend on a Saturday they found it and kept it say till Monday morning shout out to the best staff and owners ever!!!”
“It's clean accessible and yet a lot of products are not there any more now u have to find Afro-Amerikkan hair products but the store ot self is okay but I would live to find my hair care products...”
8AM - 10PM
5455 Ridge Rd, Cleveland“Time for my holiday crafts. I love that the dollar tree stores have a small selection of unpainted wood hanging decorations. I just wished that this Family Dollar/Dollar Tree store was more organized. I picked up a few wooden blocks thinking their gonna be $1.25 and they were $3. But it is a very clean store with a great staff who were very patient n kind to their customers. Thank You for hiring great people!”
“Amazing selection the shelves are always stocked! You can get almost everything on your grocery list here. The lines are sometimes a little slow, but it’s worth the wait for the savings”
8AM - 10PM
7301 Detroit Ave, Cleveland“I absolutely love this Family Dollar! The Store Manager that took over has completely turned the store around. It use to be so cluttered and messy, that I didn't want to shop there anymore. I'm so glad I gave it another chance! I won't go in to shop at night though because the night manager is absolutely foul-mouthed and rude to the customers and her cashiers. I'm surprised that she still has a job! Other than that, the rest of the staff is ABSOLUTELY AMAZING!!!”
8AM - 10PM
12200 Madison Ave, Lakewood“Thank God they got rid of that crazy girl that thinks everybody is in love with her. Lol. Remodeled looks great. Somewhat pricey on things they don't specialize in.”
“I love this location!!! Every time I arrive I am Greeted!? The store is always stocked! It’s alway clean When I’m there. Workers are always clean and presentable. The workers are very helpful. Again I love this location. One Day I came and they were closed before closing time. I hold nothing over them for that!!! I know nothing of what could have happen in their life! So if you need to close earlier DO IT!”
8AM - 10PM
8404 Madison Ave, Cleveland“I usually like going to the family Dollar stores and this one was okay but because of the pandemic it's like some of the others there wasn't a lot of stuff there was stuff but not a lot of things on the shelves.”
8AM - 9PM
1936 W 25th St, Cleveland“The staff is always friendly to me and helps when I need it. The store is well stocked with a good variety of anything I might need last minute on the way home from work. Good neighborhood location!”
8AM - 10PM
3787 Pearl Rd, Cleveland“I am beyond pleased with the service I had gotten at this location. Jennifer went above and beyond to help me while I was in the store. Also when it was time to leave, she help me carry my bags to the car, carrying the heaviest ones. Who does that?❤️❤️❤️❤️”
8AM - 9PM
2704 Clark Ave, Cleveland“It's a quick and convenience store to get just about anything you need around the house I love Family Dollar Store better than I like general dollar or Dollar Tree Family Dollar has better quality and a wide selection of different products and this is my go-to store from A to Z”
“The best DG, I have been to yet. They try to keep the store stocked. Employees are very friendly & helpful. Store is organized. Most of the prices are correct & if not they will correct them at the register. It's a shame you have to travel over 30mins to get good customer service. Most of the other stores are trashed with no products.”
8AM - 8PM
2892 E 116th St, Cleveland“We are from Canada and last Thanksgiving holiday in Buffalo, we bought a balloon for our four-year-old daughter from Dollar Tree. She loved it very much. However, the balloon flew away on our way back, which made her very sad. Because she couldn't stop thinking about the balloon, we promised her to buy another one next time we come to the US.
These days, we searched every Dollar Tree in Cleveland to find it and finally got the second one. But an hour later, the tape between the balloon and the ribbon came off, and it flew away again! We quickly got to the store and found her the third balloon.
I told the cashier lady that we had just lost the previous one. She kindly brought this charm for my girl and didn't charge us. My daughter was overjoyed, and our whole family was very touched.
I never expected to receive such thoughtful and heartwarming service at such an affordable store. Thank you very much!”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
8AM - 9PM
3545 Ridge Rd, Cleveland“There Monday morning the sales lady beleive said her name Michele either way splendid woman gave me a smile on this ugly morning thanksGreat place,clean,organized”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“2/7/23 10 am on break came in to grab a charger since I forgot mine at home the cashier was kind enough to help me find the right charger she was sp warm and welcoming great customer service didn't judge me like other businesses I go into because of how I dress I definitely recommend this dollar general”
“I live halfway between the Broadview Hts and Independence locations. I always choose the Independence location because of their manager, Bryan. I went in this past Saturday and the store was very busy! The line was longer then usual due to Mothers Day being the next day. Bryan had such great customer service and was so apologetic(even though he didn’t need to be!) all us customers knew he was alone and doing the absolute best he could! It’s so rare nowadays to see people actually providing good customer service and not looking like a robot! Also, Bryan resolved an issue a disgruntled customer was having & Bryan was so patient yet very professional with her!”