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March 2024 by Tim Madzia
Staff were very knowledgeable and helpful. Needed a knee scooter to rent. Was told $95!!/ month! I said I could buy multiple models to own on Amazon for $109!!; Why so much? Was told, that’s the price. Showed them all the models I could OWN!! Went to another medical supplier and paid $35 / month.
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March 2024 by Dorothy Cottos
Good company to deal with, helped us find the right recliner for my husband. Delivered and set up with care in less than a week. Other places were not has helpful and it was a month out for delivery.
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October 2023 by stephanie smith
I couldn’t ask for a better experience! Called them to rent a scooter VERY last minute for my dad. It was 4:40p.m. on a Friday and they close at 5p.m. I asked the lady if I could process my card over the phone and if she’d wait for me, as my ETA was 5:01. Not only was she accommodating, she was very patient and friendly! When I arrived, they gave me the full rundown on how to work it and helped me load it into my van. As if couldn’t get better, their prices are absolutely wonderful! The only potential issue I could see anyone having is the hours of operation, as you can’t return your rental until Monday, since they’re closed Saturday and Sunday. We don’t leave on Sundays though, so it worked out well for us! Thank you guys soooo much! You’ll have return customers in us!
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September 2023 by Joy F
The purchase of a new power chair to someone who is totally dependent on its use is a big deal. Stride Mobility, especially Ray, made it so very easy for me to purchase a new chair. He was so very nice and accommodating in all ways. I could not have asked for a better sales experience. Thanks to Stride and Ray! Joy Frabotta
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June 2023 by cheyenne
I'm in Toledo and had contacted all of the local DME companies. They were not helpful. I contacted Stride and a month later my daughter is on her way to getting her wheelchair. Brian is absolutely a saint.
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January 2023 by Mackenzie Vorst
Wonderful customer service! Would highly recommend Stride for wheelchair and equipment needs. This company goes the extra mile to make sure that their customers receive the appropriate equipment and repairs as needed.
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January 2023 by Ras Simba Tafari
I would recommend that folks find somewhere else to go for their power chairs and wheelchair needs I have had nothing But issues with this company from getting repairs my powerchair has sat more than been used due to not being abled to get timely repairs and customer service is horrible they don't update contact information, they are condescending and rude and like to try to talk down to folks
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April 2022 by Marguerite Capucini-Krumnow
Although they were not able to provide us with the equipment we were in search of for short-term use AND VERY last minute due to a different companies "ball drop". The ladies we spoke with where top notch and did all they could to help us! Would definitely recommend stride to anyone in search of wheelchair needs!
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October 2021 by Kimberly Hennessey
We had a great experience getting my son's new wheelchair. They were even kind enough to come meet me in the parking lot so I didn't need to take the old chair out as well.
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September 2021 by Paige Smith
So we went to this location come to find out they moved witch was no problem so my mom and i went to the new location and found out they r be hind a building so we go in and the gentlman is talking to us and i asked him about the other ones at the store and he tried saying we moved everything to the new location and clearly he either was trying to lie or did not here me witch im pretty sure i was cler on what i said and they r way over price on something you might not get your moneys worth out of
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March 2021 by dale P
Very rude services here. Get in get out. Don’t touch nothing. Will not be back.
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August 2020 by Rick Hamernik
Great service highly recommend for repair work very friendly service and they know what there doing
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January 2018 by Ken Lee
Stride Medical Equipment. Full line of medical equipment including walkers, wheelchairs, and specialty equipment.
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April 2015 by Gale Z.
I would highly recommend this sales and service. We were in the market for a mobility scooter for my elderly mother. On the first visit we met Jan. She was fantastic and so friendly and patient. Then after we ordered a scooter and went to pick it up, after demonstrating how it worked and disassembled, there was a problem with it. The owner of the business who was assisting us, got the company on the phone and after several minutes of trying any number of remedies decided he would not sell this scooter to us and would order a new model and deliver it to us. What great people! You just dont see this type of service anymore! Try them!
