LMS BMW & MINI Specialists is a highly reputable and professional auto shop known for its exceptional customer service and expertise. Customers praise the staff for being knowledgeable, friendly, and easy to communicate with. Floyd is frequently mentioned for his helpfulness and clear explanations, ensuring customers understand their vehicle issues and options. The team is recognized for their honesty, with quotes matching final prices and no up-selling involved. The shop handles a variety of services, including general repairs, maintenance, and specialized work like installing crank hubs. Many customers highlight the quality of work, such as installing a crank hub on an M4, and appreciate that complex BMW models are expertly serviced. The shop is busy, which indicates a strong reputation and trust from customers. Overall, LMS BMW & MINI Specialists is seen as a professional, reliable, and friendly business that provides top-notch service at prices often lower than dealerships. It is highly recommended for BMW and MINI owners in the Northeast Ohio area.
