“SC Fastening is an awesome company to work with. I usually deal with Danielle or Chuck and they always have a smile on their face & offer great customer service, first class all the way. Their high quality commercial trash bags are awesome and save me lots of time around the yard!”
8AM - 8PM
55 Barrington Town Square Dr, Aurora“I love this store!!! They always have what I’m looking for and the moment I walk in, someone is right there to greet me and to ask if I need any help. It is amazing to have great customer service back again; stores like Home Depot and Lowes do not come anywhere close to treating the customer with the level of respect and kindness that Ace Hardware of Aurora provides.Kudos to the owners for operating a fantastic store that people can enjoy shopping in and actually get the help that they need. Keep it up!!!”
“The mgr Mrs .Bethany was amazing she went the extra mile for me . Also she's an amazing manager that's not behind the office door but leading by working front and center on the floor thank you”
“Family, Farm, and Home is located in the old K Mart in Streetsboro, Oh. I remember going to the grand opening and thinking it was Tractor Supply in different clothing. It took a number of visits before I started to warm up to them as a new shopping option for hunting and outdoor equipment. I like their rewards program. Each purchase earns you point toward store gifts cards. Since we've started shopping there we have purchased a 7x14 aluminum utility trailer, a 60" tiller for our tractor, a 3pt quick hitch, and a Husqvarna zero turn mower. They offer financing through Synchrony with various 0% same as cash options. Beware! Only the 1 year 0% financing is offered without a "processing fee of up to $150! You need to know this because once it's been rung up you have to deal with Synchrony to get it reversed, they can't help you at the store. This isn't a negative against FFH, it's Synchrony. Though I think the employees at FFH should be more aware of this and bring it to the customer's attention at the start of checkout.To put it in perspective, the only 2 places I shop at more often would be Aldis for groceries, and Walmart for everything else.FFH is always a great place to shop.”
“Love this place. Great customer service and was treated with respect, given guidance on what I may need to use in my project. Prices are fair and products are good.”
8AM - 5:30PM
Twinsburg“I had to stop in and grab a couple of needed bolts for a project. While there I was pleased to find out that they carry Milwaukee packout products in stock. The store was well organized and clean. I was able to get what I needed and more. They have a great variety of items some of which may be hard to find at other retailers.”
“I have purchased Azek, and supplies here. It is an amazing place, with friendly service mostly; everyone is knowledgeable. I will chose over any other store. I live 5 minutes from the big box stores but will drive 25m to shop here.”
“Had my drive cable snap on my snowblower, and I took it up there to the shop and they were very helpful, gave me a price for the job and as promised the repair was done on time and wasn’t to much difference in the price that was quoted to me.”
“Staff was extremely helpful. They didn't have both things i needed, but they actually brought it up on the cpu and showed me that Amazon had it. Bought the other thing i needed and ordered the other from Amazon. How awesome is that?!”
“Great variety of tools at reasonable rates. As a DIY'er, I don't want to spend a lot of money for contractor grade tools, although they offer those as well. Harbor Freight offers tools priced for us all. Participate in the Intrack program and get free gifts that are useful. The staff is knowledgeable about their products and can help guide purchases. Talk to Mike or Tyler. It's my first stop for tools, and I highly recommend you try them out.”
“Great family/small business feel to the place. Everyone was friendly and helpful. They genuinely seemed to enjoy their work. Bought some beautiful wood for the laser cutter. Will be bank!”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
6AM - 10PM
4161 Maplecrest Pkwy, Kent“I’ve been in there more than I can count. Staff has always been helpful and nice. Never had a bad experience thus far. Can’t beat the rebates and getting money back.”
“Shoutout to Sam! Replaced my key fob battery so quickly and courteously. We need more wonderful people like Sam! So many thanks from a lyft driver in need of rescuing on a cold rainy day!”
“I'm 30 seconds from the hardware hardware and I can most of the time find what it's the time fun what I need there and it's always an oddball item some kind of bolt washer screw or something that you wouldn't think of I think of they will have I just recently got some all thread there to make my Stab links for my truck . Is worked out awesome”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“We ordered a rolling island from Lowe's, and when we received it, the box was really beat up. Inside, some of the bags of parts were open, but there was only 1 cam lock missing. We went to the Lowe's in Macedonia, and the staff was extremely kind and helpful. Bob even paid for the package of cam locks saying that it was Lowe's fault, so we shouldn't have to pay for it. Great experience!”
“The staff is helpful and full of knowledge. The rental equipment is well maintained. The prices are fair. There is a nice little hardware shop within. I feel lucky to have them so close. Thanks for the good business!”
“Clean, organized, pro desk employees are all cool and deserve rasies. The Milwuakee reps need to step up their game though. For 5 years they have promised me a t shirt and I haven't gotten one. I find this ridiculous. I haven't wore a shirt in years now and people treat me like an animal. I want to be cool and a good carpenter but it's hard without my promised free Milwaukee shirt. If I could get at least two Milwaukee stickers to cover my nipples I'd hold up till the next freeze. Jesus was a carpenter and not only was he the only son of God BUT he had a free promised Milwaukee shirt!”
7:30AM - 4:30PM
8929 OH-14, Streetsboro“Jennifer is the kindest most sweet and helpful worker I’ve ever met. She helped with all the questions we needed answered as beginners and in my opinion she deserves a raise!”
“I would like to give Terry a special shoutout. It’s was my birthday Memorial Day weekend and I was looking for a new charcoal grill to cook on for my family . Terry ,in gardening ,went above and beyond to help me find one that’s was in a box . Unfortunately it was no where to be found.
I ended up getting the display model and he even took it down for me with no help or push back. He’s a very kind, patient, and overall good human being. The world could use more people like Terry. Thank you so much for your help.”
“I usually go to Lowe's for my hardware store needs, but came here because they are an authorized Stihl dealer. I was blown away by the customer service I got here from Cory - such a step above the big box stores, and with comparable pricing. Will return!”