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July 2024 by erika!
Staff availability is hit or miss. I frequent this CVS to pick up photos and I’ve had experiences where staff members are no where to be found. My interactions with staff are typical, just wish they were easier to find sometimes. Other than that, the store is always clean and looking nice. Never interacted with the clinic or pharmacy so I can’t speak for that.
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June 2024 by Jessica Hooser
If I could give zero stars for the pharmacy I would!
Unprofessional, disrespectful and just mean!! It takes no effort to just be nice to people!! Sorry for anyone who has to use this pharmacy!!
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May 2024 by Claire Greco
All the staff was so nice and helpful!!
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April 2024 by Karen Wheatley
Went to minute clinic an hour before closing. No one around except unfriendly kiosk took 5 minutes to fill out information about making an appointment, only one left for the day on option, finished filing out information and get to the end and it says no appointment times remain. I saw another patient walk out. Waiting so maybe someone will come out of these office doors while I'm typing this and another person arrives and is immediately seen by a doctor hiding behind these doors. This is absurd. Zero stars for this place.
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February 2024 by Jason
Pharmacy service is the worst I've seen at a CVS. Whether at the drive thru or inside the building, often waiting for upwards of 10 minutes without even being acknowledged, even when there are no other customers.
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February 2024 by A Zebra Indeed
Did not fill my medication amount correctly. I had to specifically ask to find that out because I do not trust a pharmacy I've never been to before. Turns out my concerns were valid. Also, the line of cars was very long both times I went.
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February 2024 by 힉스
Worst of worst pharmacy. I recommand you never go this pharmacy. I wanna give -5 point.
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February 2024 by Bryan Mauk
Worst pharmacy ever. On day 4 of trying to get a prescription filled. Each day I have been told it's ready, show up and it is not. It's time sensitive medicine. Today when calling to confirm if it was ready and asking if they could fill it, lady was disrespectful, condescending, spoke over me and hung up on me. Absolutely unacceptable service. Taking all Rx elsewhere.
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January 2024 by Cathy Smith
We have had difficulty getting a prescription filled. I called pharmacy to check if they had & I was told no. As we waited in doctor's office to make sure this was sent again, i called CVS aga. The associate that answered the second call was the same as first. She told me that once it was sentit wasn't received "wham bam" and she hung up on me..
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January 2024 by justin clarke
Wish you could leave a zero star review. Dr. Called in an emergency prescription, pharmacy had no information, said it may be on the voicemail, but they couldn’t get to it until tomorrow anyway. This was at 9am. Staff up, the customer service in the pharmacy is atrocious. Both staff members have horrible attitudes. Take your business somewhere else.
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January 2024 by Nancy Patterson
The new answering system is HORRID, it takes forever to actually get to speak to the pharmacy. The hold and wait times are getting worse than they have ever been before. Medications used to be all filled at the same time to save trips but now it's like we have to go almost daily. The customer service has really gotten bad.
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December 2023 by Usman .Ali
Has to be one of the worst pharmacies in the area. Unprofessional pharmacy staff. Only go as insurance makes me go to CVS.Needed a refill for a med. The refill had been sent a while ago by the doctor. Go there and am told we didn’t get it. Then the girl at the window goes to someone and tells me there is X dollar co-pay (what was she assuming? I couldn’t pay it). I tell her this isn’t the first time i am taking this med. Then she closes the window again and i am told because there is a shortage the med has not been filled. I get that part. She tells me to call pharmacies myself and see if anyone has it.Later on, i receive a text that the med has been ordered. Why wasn’t this done earlier. Poor management and below par customer service. DrugMart next door is so much better.
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December 2023 by B D
Emily the tech was very rude and unhelpful. Telling someone that is trying to get medicine for their child (prescription wrote 8ish hours ago) that trying to get it switched to a pill though it is the SAME medicine, would just take longer than waiting till tomorrow is unacceptable. The 2 star rating is very accurate and deserved. No “Heart at Work” behavior displayed here.Update- next day, went back in the evening after work and they claimed not to have the medication still. Finally after speaking to multiple people it was miraculously found. Very poor customer service
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December 2023 by Samantha Schilling
This is the worst pharmacy I have ever used. They are slow, rude and worst of all not knowledgeable about medicine or prescriptions. They constantly mess up which is extremely scary when it is dealing with people’s health. They should be ashamed of themselves. As a share holder in the company.. it makes me sick the way they conduct business.
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November 2023 by Josie A.
This is the most incompetent pharmacy. Read the other reviews! They are arrogant about their mistakes and are reluctant to try to help. Avoid them at all costs. I have been going there for 30+ years and it has really gone downhill in the last 6-7 years. They have lost my loyalty, and I wouldn't recommend them to anyone!
