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January 2024 by Emily Heacox
This is a great place to bank. They have never done me wrong and feel safe with banking with them.
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September 2023 by Gary Cao
Convenient location, simple and easy-to-access product offering, high-quality professional service! I opened my business checking account with Reed Myers in 30 minutes, and had a great customer experience. I would highly recommend it to small "professional service" business owners.
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July 2023 by Kay Devlin
Easy drive thru
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December 2022 by Jake
The tellers are very friendly here. Any updates or adding someone to your bank account is made simple here.
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November 2022 by Lynn D.
Branch was unwilling and unable to help me with a bank error in my checking account. I had an issue with a check that was paid out incorrectly. Being the local branch where I opened the account, one would think they would help their customer get answers. Instead they were rude and referred me off to their 1-800# . Have never dealt with such an incompetent bank before!
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October 2022 by Jun Seo
Streamlined and friendly service
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September 2022 by J
The tellers are very friendly here. Any updates or adding someone to your bank account is made simple here.
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January 2022 by Adam W.
I've been a customer of this bank for years & have multiple accounts with them. I needed some items sorted out near closing time last night, & what I thought would be an easy fix, ended up taking 25-30 minutes. Penny was kind enough to stay after closing time & help me get my new cards ordered, & accounts aggregated. I never felt rushed, & she never seemed like she was in a rush to leave. She was extremely helpful & the top notch customer service was greatly appreciated. Will continue to bank with Chase.
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August 2021 by Jeff Lawler
2008 I met Karen-the manager at Hudson branch and her people. They helped me get my new company set up- new checking / savings and a business credit card with a good line of credit. I had no previous relationship with Chase bank - they understood me, they helped me, they advised me. 13 years later I have a thriving company and rely on Chase to still advise and assist me. They have really never let me down. Thank you! I would recommend anyone to open an account at Chase in Hudson.
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April 2021 by code
their outdated atm scammed me while i was trying to deposit cash and they just told me to call the support number
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June 2016 by Robin Eier
Went to open a bank account for my kiddos, armed w/SS# and DOB for each. After waiting 20 minutes for a personal banker, she told me that I had to bring them in with me, and suggested I make an appointment first. I have to bring in my minor children to open a trust account for them? But you can't fight company policy. So after school got out I made an appointment and went back with my two reluctant kids, who would have much rather been playing with their friends. We sat down, and the first thing Adrian said was, "I need to see two forms of identification for each of your children."
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August 2015 by JS Stover
Awesome branch. Adrienne Rouan is my go-to person. She is knowledgeable, friendly, and efficient!
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June 2015 by April Stern
Went to open a bank account for my kiddos, armed w/SS# and DOB for each. After waiting 20 minutes for a personal banker, she told me that I had to bring them in with me, and suggested I make an appointment first. I have to bring in my minor children to open a trust account for them? But you can't fight company policy. So after school got out I made an appointment and went back with my two reluctant kids, who would have much rather been playing with their friends. We sat down, and the first thing Adrian said was, "I need to see two forms of identification for each of your children." They're minors. They don't have ID. Nonetheless, Chase requires two forms of ID (original birth certificate, SS card, passport). They could have told me that when I called to make the appointment!! I left, frustrated, and walked across the parking lot to Key Bank. All that THEY require is that I have their SS# and DOB. Hooray! A bank with common sense! I sent my kids to McDonalds while I filled out the paperwork. Because I like to keep life simple and need to be able to transfer money from my account to my kids when they earn money, we will be transferring all of our accounts to Key Bank.
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September 2014 by Mark Pine
Awesome branch of Chase. The staff is super friendly and knowledgeable. Just a really pleasant banking experience.