Auto Repair in Hudson, OH

“Jeremy & his crew were able to diagnose & fix an issue that I had taken my Tundra to at another shop up the road previously. They go above & beyond to ensure my vehicle is safe and reliable.”

“They were so nice they stayed after hours so they could replace my flat tire and get back home to Toledo in time for school the next day! I always come to this ntb even thought I live in Toledo now.”

“While traveling on vacation the low tire pressure light came on. Stopped by this shop and Shawn was so helpful. Walked me through calibrating the tires electronically.”

“I have worked through Gary here several times and I can honestly say the service that is provided by this small business is superior to any I have used. I have worked with many businesses around town, but these guys are great. They understand what is needed and they do it not only with a smile and a handshake, but with the utmost integrity. They have several times, saved a good deal of cost on jobs that are often over priced, but they do not take shortcuts. They give you the straight story and tell you your options and work with you to get it done. If you are not using these guys you are missing out. Service like theirs is what keeps people talking and brings them back and I fully intend to continue to give this local small business all the business I can.

Well done Kohler's, it is great having an honest hardworking automotive company here serving the community.”

“Having to visit a body shop is never on anyone's list of enjoyable activities; it's something you find yourself needing after an unfortunate incident. This was exactly the case when my wife accidentally hit a deer. Thankfully, the deer was unscathed, but our car wasn't as lucky, requiring a couple of thousand dollars in repairs. Enter Gerber Collision Center. They made an inherently stressful situation as seamless as possible. The insurance company took care of the logistics, and Gerber took over from there, delivering on their promise both in terms of quality and timing. When we picked up our car, not only had it been expertly repaired, but it was also detailed, looking better than before the accident. Their professionalism and craftsmanship are commendable. For anyone in a similar predicament, I highly recommend Gerber Collision Center. With around 900 locations nationwide, their extensive presence underscores their reputation as a trusted name in auto repairs.”

“I don't often leave reviews but felt it was necessary this time. Very professional staff. Incredible customer service. Extremely experienced and knowledgeable. I highly recommend LMS for your BMW needs. The price quoted was the price paid. No games or up selling. Will definitely use them in the future.”

“Excellent service! Devon and Haiden took great care of my car while it was there and I've had zero problems with the work they did. As long as i have a choice ill never take my cars elsewhere again.”

“Went in for new tires and needed my brakes checked. Initially wanted pricier tires but they actually told me the less expensive option I originally looked at was a better option. Super helpful and took a look at my brakes. Didn't push an unnecessary repairs and overall the price wasn't bad. I don't normally use chains but I've always had a really good experience at Conrad's and would recommend them.”

“While Take 5 had great customer service, it became clear that their employees lacked experience with oil changes, as they stripped the oil drain plug on my car. I contacted Fleet Response, and their representative was responsive and addressed all my concerns. The following day, my car was towed to a shop that fixed the issue.

The Auto Shop initially had difficulty reaching someone at FleetResponse, but I spoke with a helpful rep named Danny who outlined the next steps. After paying for the repairs and submitting my receipts, I received a call from another representative who was incredibly helpful. She assured me I would be refunded for both the repairs and the original oil change.

I was pleasantly surprised to receive my check just nine days later, and I appreciated how Fleet Response handled my situation. Despite my initial anxiety—especially after reading mixed reviews regarding Take 5 and Fleet Response —I remained calm and patient, which I believe facilitated the process.

I rated this experience four stars instead of five due to the delayed response times from Fleet Response, likely a result of the high volume of claims related to Take 5. Overall, I think Fleet Response did a commendable job.

One last note: if you own a BMW, I would strongly advise against taking your car to Take 5.”