“I took 5 wheels over to get balanced and 4 of the wheels were factory aluminum wheels which has to be balanced with stick on weights. Well the other wheel was a bran new aftermarket black steel wheel and I specifically told them to balance that will with stick on weights as well. I said you can use a regular tap on weight on the back side but not the front side. Well that's exactly how the sales rep wrote it up on my receipt, was to use stick on weights on the steel wheel, but whoever did the balancing didn't read what was on the work order because I go pick them up and damn if they didn't balance that black aftermarket steel wheel with the regular tap on weights. Front side and the back side. Well I'm sure if I would have said something about it, they would have rebalanced the wheel and used stick on weights like it was supposed to be. But I figured well the wheel is already balanced and if they take the weights off the front side now it's going to be scratched in that area. So I'm just going to have to deal with it now. But the garage guys needs to learn how to read the invoice when their doing the work on your stuff. Sincerely Joe.”
“Great and fast service. Definitely making this my future garage! The vehicle inspection was very detailed so I now know the true condition of my car. Good clear pictures too! They even tightened up my emergency break with out me asking. It works with every push now! Thanks guys!”
“I Bought a brand new trailer from the manufacturer. I kind of expected the axles to be in alignment, but the trailer was dog tracking bad. I had to drive using all of the lane to get it down the road. After Acme aligned it, well it handled like a dream. It almost drove my tow vehicle. When the trailer is in alignment it's easy to drive it down the highway. When it's not in alignment, well just hold on to the steering wheel because its gonna be a battle.
This is an Excellent, first quality place to bring your business.
The trailer supplier would have fixed it but there wasn't a local dealer. What a wonderful end to a nightmare. The supplier did reimburse me for the work done. but I'm so happy I had it fixed here. Excellent experience with the entire team at ACME.”
“Noticed I was rapidly losing air on my to work. Stopped in to see if I could get a patch job. Turned out there was sidewall damage as well, so I needed new tires. The team here did a great job switching gears from patch job to replacing tires. I was in and out within an hour. There’s a great team here!”
“Staff were friendly, professional and courteous. Had my battery replaced and they noticed my positive terminal was in need of repair. They took care of it for me and had me back on the road in no time.”
“I highly recommend this business. I had the best customer service experience, the two employees who helped me were exceptional. I want to recognize, Shade and Patrick at discount tire Vandalia for the outstanding service!!!”
“These men are blessings. I got a hole in my tire 2 hours after closing and John took his time to come and help me without even questioning it. He fixed it super fast and even helped me find directions. I could not have asked for a better person to help me.”
“I was recommended by the Tesla service center for them to fix my rim that had some pretty bad rim rash. I couldn't be any happier with the result. Looks brand new. I even asked Todd right before I left for a box so I could ship it to myself when I drive back to California and he came out with one that fits perfectly. Couldn't be anymore thankful for him helping me out.”
“Andrew is the best! While I was waiting, I overheard his care for other customers. He took the time to explain everything and was so kind to each and every person. He is an amazing employee and should be recognized for this. Also he definitely deserves a raise!”
“These guys really knocked out socks off. I thought we had about an eight hour job, they had us all finished up in five.
Kenway Moving did all they could do to make the day go good.
Thanks”