Nothing impressive and they are not in a rush to help
October 2024
Was there to show my mother's POA, so I can pay her bills, I logged in and waited maybe 5 minutes to be called. The CS rep ask me why I was there and she said follow me. She entered me on my mom's account. Easy easy. Thanks!
May 2024
It's about 46min before close with only two people working. Three until close will be helpful