“Wonderful experience. Great owners, very kind. Whole process was quick and easy. Cheaper than other ones around and you can drive up to the door of the units! (Except the smallest ones, but they’re still outside accessible you just have to walk your stuff to them from the side) 24/7 access. Would definitely use them again”
“With all the chaos of breaking down, and becoming stranded here, in the Dayton,Oh area, the ladies in the office were very helpful, and compassionate. Even though they could use an upgrade/update on their facility, ie rolling doors, interior insulation, lighting fixtures and timers, their staff makes it worth it. Great, and reasonable pricing, and very convenient, considering.. Thank you, again, and again, for all your helpful knowledge of the area, and just simply checking on us during our whole move- in process!”
“I had a pretty good experience renting here. I had a 5x5 unit for $10 a month for a year (the price increased to $40 as of 1 July 2024). The units are all indoors and temperature controlled, which is great for doing any moving in high or low temps or bad weather. They gave me a unique security code to enter and exit the building. They provided me with a new, unopened lock and 2 keys for free. The aisles are as clean as they can be for a building cars regularly drive through.
There was an incident where 1 overhead door was broken by a customer running into it, so when I was moving my things out this past month I had to pull in, load my car, and reverse out but that wasn't a huge deal. The door was fixed in about 3 weeks, which only took so long due to having to order parts and wait for them to arrive.
The one downside is there are no employees on site so if you do need help, you have to use the kiosk or call, though I recently got an email that the kiosks are being removed and they will just have QR codes to their customer support website I guess. However, any time I emailed them I got a response vety quickly so I never really had issues.
Still, they're cheaper than just about anywhere else and indoors which is more than most can say. My stuff was never tampered with and I never saw any insects like other customers have claimed.”
“I’ve had a great
experience with this storage facility! The entire process, from reserving my unit to moving my things in, was smooth and stress-free. The staff were friendly, professional, and always ready to help with any questions.”