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April 2024 by Mark Wendling
Mark was very helpful and didn't just try to sell me something I didn't need or want. I was surprised by the vast selection of mattresses. I will definitely be back for more furniture.
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April 2024 by Jean Newby
Jay, my sales person was very professional courteous and was not Assertive or pushy. I came in for a refrigerator and ended up leaving with a decision on a dining room table, deep freezer and refrigerator. Definitely, The sales person I recommend!
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March 2024 by Mrs Mathis
Mark was great thanks for the great customer service !
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March 2024 by Dan Lenox
Great people to deal with. Clean store, organized, and friendly associates/salesmen.. the store manager was even kind enough to let a local girl scout troop set up their cookie booth inside the store so they wouldn't be out in the rain.. and the manager and associates even bought cookies from them. I'll definitely go back for my future furniture needs
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March 2024 by Jeffrey Marriott
American Freight in Huber Heighta. Todd was my salesman, great person along with his personality. Outstanding with help and explained everything. Damian was excellent as well when handling my warranty claim. Damian assured everything was handled and a replacement was supplied. Highly recommend! Thank you both for your professionalism! Much appreciated.
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March 2024 by Ryan Cottengim
Great selection!
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February 2024 by Charlynda Johnson
Rethinking the furniture shopping experience with a customer-centric approach.Discovering a hidden gem in the world of furniture retail, where friendliness and quality matter most Transforming the way we shop for furniture: A focus on exceptional service and topnotch products Despite the ratings, subjecting hints that American Freight is not up-to-date with friendliness or furniture. I found this store to be friendly and well-stocked with a wide variety of modern refrigerators. After visiting this furniture store, I was impressed by their collection of stylish couches and appliances. Their customer service skills are also commendable thanks in part due too an attentive manager ready too lend aid at any moment if necessary.
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January 2024 by Sergejs Fricsons
Jay was our salesman today! Very friendly and made buying a fridge no hassle! Thank you Jay!
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December 2023 by Mike Powell
Very friendly and helpful
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November 2023 by Victor Collins
Would not recommend to buy anything from this company. Bought furniture last year and had trouble with the couch and luvseat. File a claim to have it fixed and they sent a tech to look at it. He sent the claim to the warranty place and they declined it because it was accident. They are giving me a run around. Would not recommend this company to anyone.
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July 2023 by Brian Finley
I bought a refrigerator in February, 4 months later the compressor went out, I called American Freight and talked to management, someone named Damen, he said too much time had pass, I called manufacturer and they sent out a technician, he claims it will take 4 weeks if they can find a new one, thanks for selling me a lemon, I’ve bought several other items before this, you’d forget parts, bed legs, mirror, cuaseing me to visit other stores to obtain the missing pieces, I swill never make a purchase from them again!!!
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June 2023 by Sonya Tyler
I had a great shopping experience. Damian was a great salesman. He made my experience feel personable and professional. Ron was great also, his Sense of humor was wonderful. I highly recommend these guys for a great shopping experience!!! Way to go Huber!!!!
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May 2023 by Shari Sartoris
By the time we were approached, we had already decided on the king bed and 5 piece bedroom suit we wanted to purchase. He went to check availability and then went to help someone else while other employees were helping people that came in after us. We were in the store for half an hour or more and an employee spoke less than 20 words to us. We took pictures of what we wanted and we will order online from some where else.
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April 2023 by Emily Geloff
Rhiannon was our salesperson and was wonderful. We bought a stove and a fridge for less than $2,000! The place is amazing!
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April 2023 by SUSAN BURKHART
I drove over 2.5 hours for this Dining Set. Huber Heights, Ohio. The salesman Karrington was great in answering all my questions. Then bought it home and one of the chairs was damaged. I called this store and several others with no luck. I even wrote the company that made the furniture and 3 emails later no answer. Then one I get a call from the Ohio American Freight say they were moving boxes around and found a box of chairs for me. Know that GREAT CUSTOMER SERVICE. The Manager was so nice to help us out. Thank you so much you have my business.
