“I've been going to this particular store for over a decade! No matter where I live in the city, I always come back. Heather and Autumn know what they are doing. They are kind, and knowlege they always answer my questions very fast.It's quite refreshing to have a place where I feel welcome and want to keep coming back.Thanks for your service.”
10AM - 7PM
6488 Brandt Pike, Huber Heights“Where do I start the service was just unimagineable we had been searching for great deals for a long time and we just happened to have our other phone that we had service from other company and just brought them into the cricket location just to see and OMG the phone was completely compatible with their service we was greeted politely positively by fez and lord this guy was super nice and knowledgeable about all the issues that needed solving and very professional and professional as to go as Fira she was completely positive honest and experienced with the customer s that she was handling also she went step by step to ensure the best customer service I now enjoy cricket services”
“I have been to this location twice, but times I had exceptional service. Alexa set us up great, she was kind and knowledgeable. We purchased the phone from Brandt pike location and they were no help for us to set up tge phone”
“Jasmine is very professional and she is an obvious technical expert at all the details involved with her job.
I seriously recommend that she is promoted to a position in which she is teaching new recruits for the company.
Further, she has the personality to deal with customers who are having to grasp with the technical details and frustration of learning a new technology.
Cell phones are in a totally different league from when black and white television sets were introduced to the American market in the 1950s.”
“Rene helped me out so so much!!! I came in with a problem and she was extremely knowledgeable and helped me fix it! Next time I need a new phone or anything I'm definitely going to this T-Mobile store to see Rene!”
“Barry was more than helpful and awesome! He helped recommending the best phone for us, along with a great deal and smooth activation. He walked us through issues from our previous carrier and we overall had a more pleasant experience than we have had with any phone store. (Even while dealing with a rowdy 3 year old ) 10/10 will refer friends to this location!”
“Didn't have a problem with Spectrum other than when the year was up, they raised my monthly charge. I called and tried to talk to customer service. They wouldn't work any kind of deal. I had 300mb service and went to Metronet for 1gb for same price. When I went into the store to drop off my stuff and cancel my service, the lady said I should have come in there and talked to them. Nice lady! Pricing is now competitive with Metronet. Start working the deals Spectrum!”
10AM - 8PM
8240 Troy Pike, Huber Heights“I went in this past weekend to get a new phone because unfortunately I lost my phone due to me having it while near water. It’s an associate named Johnathan I think and he was so helpful! I went in twice and he was able to talk to me, guide me through directions and went above and beyond my expectations on getting me a new phone BOTH TIMES! I’m so thankful I met him & he was able to help me! Thank you so much Johnathan and I hope you’re able to keep helping others! He’s such a great person.”
“Fantastic service! Went to get my S22 Ultra's screen fixed aswell as front glass and back glass. Works perfectly and they seemingly even replaced my entire frame. Looks brain new out of the box. Will definitely come here in the future for any other repair/replacement needed”