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November 2023 by Christopher Harvey
Not really impressed with their service
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October 2023 by Wendy Littleton
Starting over one last time but got my place needed that Internet the young man that waited on me was so helpful and polite... Thank youMetro is still by far the best hands down for phones and Internet
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December 2022 by Rebecca Chandler
Sonia is fantastic. I love this girl. she is always open to help.thanks ms sonia
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November 2022 by Ccvv V
Wonderful job thanks you for helped me sonia very kind
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September 2022 by Cafe 125 & Cook's Country Grocery Store
After the guy said "I'm the owner" in his conversation, I knew his ego was more important than doing business. I told him "so what!" I have three stores. I left, went to T-Mobile, bought two phones for me and my mom; discontinued service there and went to the boss of cell tower service- TMobile. Got a deal, first month waived charges, $10 cheaper, kept both our phone numbers.....super happy with service at T-Mobile. Thank you for your ego, because it drove me to better service, product and customer service! Thanks again?
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September 2022 by Amanda Cole
I went to this metro store on Friday to switch my son's phone on our account because his phone broke and a friend gave us an old metro phone that they had cause they switched their carrier, the guy that was working that day said he couldn't do it and offered to give us a new phone, I didn't have the money so I said no, I went back on Saturday and spoke to a lady named Sonia and she was able to switch the phones, she had fantastic customer service and helped me out tremendously. All the workers their should be like Sonia and help the customers like they should.
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September 2022 by Robert Mclaughlin
The lady there help me and she was phenomenal. Couldn't ask for any more help than she gave me thank you
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February 2022 by Timothy Hagan
My experience with the sales woman at this store does not reflect the good review this store has received on Google here. Was led here by the store on N. Dixie for a free iPhone SE I wanted to try out. Sales woman didn't seem like a cell phone person as she kept me there for an hour (no other customers walked in my whole visit) as she fumbled through the phone's menus. Gave no info about the phone or plans, barely spoke to me at all. Asked for a $60/month plan but when it was all said and done she charged me for the $70 plan, a $20 screen protector, and would've thrown in a $40 case if I wouldn't have stopped her. I thought the high price was for activation, but looking at the receipt after leaving I saw she was sneaking in all she could charge me for. The cell coverage seems alright as T-Mobile has a great network around here but I won't be coming back.
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February 2022 by Joe Reed
Sonya was a breath of fresh air today very great employee definitely an asset to your your company couldn't ask for a better employee and really a great job she needs a praise and management position probably would help
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February 2022 by Marceil Wilson
Sonia was very pleasant and helpful. I felt she is very knowleable. I enjoyed the time I spent with her.
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February 2022 by Tomas Grigley
Sonia was very helpful and solved my problem for better than any other Metro store ice been too. Thank you so much!
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February 2022 by Crystal Hasty
Sonia is very helpful and she listens to what u have to say and if u have any problems .she gets down to business she is awesome
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January 2022 by Vera Cornelius
Love this location employees always have time to help me if I have any issues with my phone, just got my replacement phone and she helped me switch over all my information
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December 2021 by Tamika “LadyLeo78” Law
After a stressful experience at another location, this location was truly refreshing! Sonia is the sweetest person I've ever encountered in retail. After telling her about my experience at the other location, she went above and beyond to help me rectify the situation. I mean she would not let me leave there until she verified with customer care that my accounts were fixed and my bill was right. I have never been more pleased with a customer service experience as I was last night. I will definitely return for all my Metro related business, even if the drive is a little longer (it's worth it for piece of mind). You can trust that you will receive fair and honest service here. If I could give more than 5 stars I would. Ms. Sonia is awesome!
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December 2021 by Chelsey Welsh
She did an amazing job and helped me with great deals I didn't know about! I enjoyed my interaction with sonia... thank you so much
