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July 2024 by Trey Allen Hamilton
Joey was a very helpful person and a great guy funny and Arron our delivery guy he had a fulllll day and he volunteered to stay over to help us get our new couch set up WHICH WE LOVE he was funny down to earth and very helpful.
I recommend this place 100/100 times we will be coming back I promise you that!
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July 2024 by Tricia Lowe
10/10 couldn’t recommend more! Purchased items from them more than once and couldn’t be happier with the quality and ease of purchasing. The employees are so kind and friendly and are truly there to help!
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July 2024 by Roland Lowe
Great customer service, follow through, and prices
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July 2024 by Joshua Cooper
Had a wonderful experience from start to finish. Joey sold me the most comfortable recliner I’ve ever had and gave me a superb deal in the process. I was entered into a drawing and even won a PS5. 10/10 would recommend and I will definitely return when I upgrade my bed. Thanks BoxDrop!
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June 2024 by Brittney Owen
Went in found a couch I fell in love with, the price was amazing!!!! I checked out with no troubles whatsoever, we set up delivery and we got our couch 2 days later. The guys that delivered our couch were great, they worked well together, got our old couch out and the new one set up in no time.
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June 2024 by Chrystal Marriott
There was a review earlier about a mattress, I'm sorry but I did not purchase a mattress. I purchased a sectional/ottoman and with matching recliner Witch I'm very satisfied with!
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May 2024 by JoAnna Stevens
You guys are so wonderful to do business with! Alot of places lack that personal interaction and personality, I love it! Keep it up, you will always have my business!
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May 2024 by Nicole Malveaux
Fantastic service. Joey, Landon and Aaron made my purchase, delivery and setup an amazing experience!!
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May 2024 by Matt Johnson
If your on a fixed income, have disabilities from the military, on SSA or retired. Stay away. Needed a firm mattress and was told, "I got you." Apparently they don't understand VA Disability, especially if you can't work. Am 40 years old and totally disabled, meaning I can't work. Save your money and buy at AAFES.
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May 2024 by Chance Richards
Amazing service
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April 2024 by Cora Fortier
Excellent service start to finish. The salesman was excellent and knew what I was looking for. He did not try to sell me an expensive mattress set. We got our delivery date and they were right on time and put the mattress in my garage. I would recommend this company to anyone who wants a nice set or just a mattress. My sister and nephew are going to buy a mattress soon. Thank you for such great service.
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April 2024 by Stacy margni
Do not buy a mattress from boxdrop you have been warned. All sales final apparently which was not relayed to me and my husband and we didn't sign any paperwork saying this either. We have our copy where we didn't sign this aspect of the agreement. All of a sudden our bed we picked out was delivered. I layed down on it and right away I said this isn't the mattress we ordered. I called them and they said oh sometimes they forget to put the padding in the pillowtop??? Ok yes people make mistakes so I went back and had this mattress replaced because it had no padding at all. It was basically a pillowtop mattress minus the pillowtop. The 2nd bed we received was the same. We told them ok enough is enough and we want to return it and get a refund. They said all sales are final and there is nothing you can do about it. We then said we never signed anything stating that nor did anyone tell us this because we definitely wouldn't have went that route at all. We showed them the copy of our contract with no signature on the line where it stated all sales are final and then magically they have a contract with our signature which is funny because we have the copy with the signature non existent. Buyers beware of this place or you could be in this same situation. We are fighting them on this because it's weird how a contract we didn't sign all of a sudden has a signature on it. We have the copy without a signature so its weird that they have the original. Someone got clever with a computer and photo shopped it right onto the line. Spend the extra money at a place where you have time to make sure the mattress is definitely what you picked out and ordered. They are most definitely factory defect mattresses. The ones on the showroom floor are for exactly that.....for show. BUYERS BEWARE!!!!!!!!
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April 2024 by Sonya Belew
Joey was very helpful and I purchased my bed virtually.
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April 2024 by Josh Mellon
All of the employees were professional and respectful, delivery was on time, and the price was fair.
The only issue I have is that after almost a full week my mattress is still all messed up. It never fully expanded or something. Still haven't got to sleep on it yet.
My couches were just fine, and I'm glad I didn't go with a sectional.
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March 2024 by Tracy Fleiszig
The guys were great. Very helpful, especially Joey. He was with us through the whole process and went over and beyond to make sure we were happy and satisfied.
