-
August 2024 by John Szittai
Good people sent me in Nathan's direction, thank u again
-
February 2024 by Anita Bobik
These men are amazing. I pulled in with what I thought would be an issue …… they had me on the road minutes later. Very professional and considerate! You do not find this kind of service and humanity any more!!!! So happy I called them!
-
October 2023 by Jim Snyder
Good people
-
September 2023 by Shawn M
my Dodge 5.9L cummins Broke down on the Ohio turnpike near Toledo. Saw a few good reviews and went for it. Took them a day to diagnose the issue with the truck not starting. Problem is, they quoted me almost 7500 for a repair that wouldn't have even fixed the problem. Told me they found some fuel in the oil so instantly told me all 6 fuel injectors, that were brand new less than 6 months ago, needed to be replaced, $750 each. Didn't bench test a single injector just told me i needed all 6 replaced, clear cash grab attempt. As somebody whose worked on diesel engines before I was aware of them trying to take advantage of me there. I refused their diagnosis and demanded they bench test at least the one they claimed was having issues, which they reluctantly agreed to send it to be tested. Which forced them to actually find the damage and the reason for the engine not starting. They changed the quote and diagnosis but wouldn't have been able to repair it for several months. Then got charged $400 for the work to diagnose my truck, and poorly at that, but did it quick
-
July 2023 by Gabrielle Bertrand
I took my 7.3 powerstroke to get work done. Had my injectors done, this is the third time they have done the injectors. I have fuel in my coolant and my motor is hydrolocked
-
May 2023 by Andrew K Fuqua Sr
Awesome service, employees are very friendly.
-
October 2022 by Russ Holmes
Great service, and customer service was invaluable and much needed.I wouldn't hesitate to use again
-
February 2022 by Luke s
Did full exhaust replacement on a propane truck for our company. They do good work and offer services much more then just exhaust work. Look forward to using this business often.
-
January 2022 by Matt Pawliski
They do the job right the first time, no extra charges, they take care of their customers.
-
November 2021 by Edd Kip
Always have had a great experiences.This guys will go beyond to make sure your truck is fixed...They are very honest about pricing..They will not scam you.If its 30 mins work time then they will charge you for 30 mins.
-
November 2021 by John Meinecke
Have used them in the past and highly recommend
-
May 2021 by Yolanda Swain
My husband and I purchased a motorhome in March and the first thing we wanted to do was get our braking system inspected to make sure everything was good with it before we took it on the road for the first time. We took it to Big Truck Auto for an inspection with they stated it would be $90, so we scheduled it and took it in. They said it would be a week or 2 before they could even get to it which we were fine with that, but not even a week later we get a call back stating that everything looked amazing and because of that they weren’t even going to charge us for the inspection. At the time my husband and I were thinking wow what nice people (because the guy at the front desk was in deed nice), but now I see why they didn’t charge us because they clearly didn’t even take off our wheels, gave it a good drive, and/or went under there to check anything!!! We went on our first trip this weekend and it started with our RV barely braking (almost got in an accident) catching on fire 2 hours away from home because our calipers and rotors were so bad that they caught on fire on top of brake fluid leaking the whole time due to the brake lines needing replaced. Luckily we are okay and were able to save our RV after paying for a hotel and over $1k in repairs, but we still have other stuff that needs to be done to our braking system before we can take it back out! Bottom line this company put us in major danger!! STAY AWAY!!!!Service: Brakes
-
April 2021 by Dutch McNamara
These guys are beyond good, if there is one word for them they are “OUTSTANDING”. If there is a problem with your car they will figure out what it is. Thank you guys for the help!
-
February 2021 by Seth Sleeman
Always fast friendly service.
-
October 2020 by Tim Utz
They do excellent work and have been very efficient in getting our vehicles serviced and back to us in a timely fashion. Thanks Big Truck & Auto.
