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August 2024 by Donna Abshire
Skyler s was amazing! Very helpful.
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August 2024 by Cassi Laberdee
Johnny has helped me a few times at Ashley and has always been extremely helpful, professional, and willing to work with me on pricing. Would highly recommend!
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August 2024 by Colleen LaChapelle
AWFUL customer service. I spend over $7,400K with a $500 "white glove" assembly and delivery fee. The bed platform was missing parts for the legs and the frame didn't line up therefore the bed couldn't be assembled. The delivery team said they would submit a tech request and I should be taken care of the following week; they never submitted the request. I happen to follow-up a few days later and submitted the request myself. New parts need ordered after waiting 8 weeks for the furniture, and now I have to wait another 4 weeks for parts. I called customer service numerous times for a delivery date and no one was able to help, the customer service manager was extremely rude and wasn't concerned about my problem in the least.
At the time of the purchase the sales person said items were in stock and I would have items in 3 to 4 weeks. The furniture is going into a short-term rental unit. Due to the delay I have a loss of income which was to pay for the furniture purchase. In addition, my credit card was process before I walk out the door to prevent any stop payments which I'm sure has happened from other customers not receiving their goods after 3 months. DO NOT PURCHASE FROM ASHLEY HOME by DUFRESNE SPENCER GROUP.
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August 2024 by Tina Tansel
Very helpful and kind!!!
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August 2024 by Kevin Collier
Good service and they help to get you the best for your budget.
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August 2024 by Karen Ledesma
We had a great experience picking out a sectional! Skyler was the best salesman! So happy we met him!
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August 2024 by Nicole D. Walker
We were assisted by Mary and she got the deal done! We were looking for chairs that were not on the floor so she pulled them up on her laptop. We even got them on sale. I’m a happy Ashley Furniture customer.
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August 2024 by Jose Gonzalez
Walked in and had a great experience with Jasmine Gonzalez she gave me a great price along with her manager for a dining set very happy with the service they provided me, would definitely go there for future furniture needs.
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August 2024 by Bethany Holland
Very friendly and helpful service by Skyler. I walked in with a list of requirements for furniture that will fit our needs and he was able to search through both in stock items and the store’s catalog to show me pieces that fit those requirements. He was able to answer questions and reassure me about aspects of the extended warranty and financing process. It was an efficient process and positive experience. We can’t wait for our new bed to be delivered. Thank you, Skyler!
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August 2024 by Julie Wilson
Skylar was AWSOME!!!!! Give him a raise!!
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August 2024 by Yolanda Price
We had a great experience today ordering our accent chairs at the Holland Spring Meadows store.
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August 2024 by John Wier
Victoria was extremely patient and offered reasonable suggestions to questions asked. Was not in a rush and did not try to move me to a more expensive alternative. Would definitely do business with both Victoria and this store in the future. Bought 3 rooms instead of the 1 that I came in for. Pleasant experience. Knowledgeable sales person.
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August 2024 by Peggy Niedbalski
All the employees we dealt with were amazing and helped us get what we wanted
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August 2024 by kevin spetz
Tim was great in helping us pick out our furniture. Very knowledgeable and very polite. He made it an enjoyable experience and the kids loved the balloon animals.
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July 2024 by Nikky Blochowski
Victoria was wonderful to work with. She found us deals on our tv stand and kitchen table. There wasn’t one thing in the store I DIDNT like. Everything was high quality and so cute!
