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“I was in there this afternoon about 1:00 to get a money order. I've never gotten one before and asked the woman behind the counter if she could show me how to fill it out. This was a large amount of money and I didn't want to make a mistake. I had recently had a stroke and have difficulty writing neatly. So when she began filling it out for me I was so grateful! She stopped before filling in each line and then showed me what she wrote. Never once did she say anything about my disability. She is an asset to this community and we are all the better for having her here.”
“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“In this digital world sending mail/packages can seem complicated. I started coming to this post office after having numerous unpleasant experiences at other post offices closer to my home. I appreciate the friendliness, patience, and help.”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“Incredibly friendly and patient. I brought in a whopping 30 packages to mail and the post master could not be more understanding. Really just a genuine good guy.”
“We find this location very dependable and prefer it over the closer NORO one. I like that the have self service largehopper bin in the lobby for after hours parcel drop off. Been going here for years never had any problems. 5 stars!!!”
“I love coming here. My boyfriend set up my PO BOX before I made the official move to this state. It's always quiet and clean. But expect long lines, especially Mondays (see photo) and not very many workers for some reason. I guess this is the result of closed Sundays (my day off)”
“UPDATE: I always see the same, but different woman from before every time I go and she is absolutely a boss. Keeps the line running smoothly and efficiently.
Absolutely awful woman working Monday evening! Less than 1 star should be an option. I'd rather drive out of my way than have to interact with her again.”
“Staff members seem to enjoy their work and will open additional windows if busy. I’m typically greeted with a smile and asked if there is anything else they could do for me. It’s a post office, and the employees shouldn’t be held responsible for a poorly designed facility and parking lot.”
“Went in to pick up some packages that were very heavy. Stephanie helped us bring the packages all the way to the car with a dolly. Very thankful for her going above and beyond to assist us. Great service.”
“So far, I haven't had any bad days coming here and even with 2 people at the front its pretty quick. Overall, I don't know if they need more help or not but the ladies were kind to me this past weekend as I forgot to do some of my own shipping requirements at home but they helped me and took me as soon as possible afterwards. Explained some information to me, easy as pie. Also followed up if I wanted the stamps and cards, etc.
My first time here was late 2021 and it was also pretty empty inside and quick. So both of my trips were simple. Overall, the service wasn't bad for me.”
“Always short-staffed but the employees try their best to be quick. It's usually the customers slowing them down by being unprepared with their packages. They are friendly if you are not an annoying customer.”
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“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”