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September 2024 by Lori
Glad no one was hurt in the fire. Now on to why 1 star. You should be ashamed of yourselves for taking advantage of your customers. Looked into filing a formal complaint and was told by a few different authorities that I’m not the first to come forward. I wish others would post if this happened to you. A car that was completed and scheduled to be picked up the week after the fire had invoice increase of 350% immediately after the fire. Had original invoice in hand with final price and amount paid when attempted to pick it up. Denied access to my vehicle bc of the “investigation”. Sent a new invoice dated as work completed two days after the fire. No work was done after the fire!! The math ain’t mathin here. Did you jack up the price because I didn’t want to leave my car there for the “investigation”? Was lucky enough mine wasn’t one of the TOTAL losses and didn’t want to take anymore chances of MORE damage to what was once a pristine vehicle that my family adored. This has to be illegal- holding a car for ransom with astronomical fees. I’ve put a lot of money into this vehicle over 20 years. It’s worth a lot. I have no problem paying what’s fair. Were you hoping to get a Mechanic lien? I’m not sure how all this works but I smell a rat! How do you sleep at night?? In this economy I doubt many ppl will have the patience you’re expecting. Something isn’t right at this place. If your car is there , BE AWARE!! They’re already taking possession of cars. Especially if they have labeled you as someone that makes a living doing illegal activities or they think you have money to burn- they’ll charge triple or
More. Unless you’re in racing I guess there’s no loyalty, ethics or a care in the world about how much stress they add to your life. It’s all about them now and covering their tails. Don’t let them get away with it!! Oh -I should add they have one flunky assigned to jacking up the prices on fake invoices so you can’t afford to pick up your vehicle. No one else will face you to dispute. I feel so bad for those that lost vehicles in the fire. I pray they do right by you!
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August 2024 by Mitchell Corrado
Had a set of headers installed and tuned on my 01 Firebird and could not be more pleased with the work. Both Dale and James were incredibly helpful and communicated with me throughout the entire install process. The car made alot more power than I thought on the dyno! If your in need of any performance related tuning or build assistance, the gentlemen at Big 3 should be your first consideration.
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July 2024 by Doug Wonner
I can't say enough about Big 3! Rick and the ENTIRE staff are awesome!! I have a new build and Rick took time to make sure all was good and then tuned it to perfection! I recommend track rentals too. They are the real deal!! Thank you!
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June 2024 by Randy McCollum
Awesome to work with. Best place for Dyno Tunes.
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April 2024 by Jared Kloempken
Amazing service, Rick and the team are awesome and helpful. Do business with confidence
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March 2024 by Brandon Adams
Nice job... wouldn't notice it till i had a leak... trying cover up bad work.1800 bucks later to do exhaust manfolds and fuxk up a stud and cant be honest about it.. work was done 3 months ago
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February 2024 by Tony Sorboro
I just want to say thank you! These guys did not just work on my vehicle, they worked with me. As a manager of a shop that has a great reputation both locally and on google, I could not be more pleased with my experience at Big 3. The staff was educated and informative on every situation. The communication was A+++. I knew what was happening and when it was happening. Everyone I spoke with was personable and great to deal with! My repair was probably the most undesirable thing for them to do, yet I was treated like it was a million dollar build. This is how I conduct my business and it was extremely pleasing to be treated the same way. For great craftsmanship, workmanship and customer service you dont need to look anywhere else. To all the Big 3 guys. Thank you again!
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February 2024 by kevin edinger
Had my 2018 ss camero engine work done with these guys! They know exactly what they are doing! Very professional! Very knowledgeable! I will always go to them for my car and would suggest anyone who is looking for good work done go to these guys!!! Cars runs great...no issues at all!
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February 2024 by Steve Lehmann
Where do I begin with the hack job this shop did on my dream build?Off their reviews, I trusted them to do a big block and 4L80E trans install on my 1970 Chevelle.What I received was a build that could have been done better at a fraction of their labor rate. So much hype for so little quality.I received my car back with these issues:The biggest issue is it would overheat and had excessive cooling system pressure that would puke coolant any time it reached operating temperature. My cooling fans would never come on. I started the car over and over and let it heat up while seeing them never come on. They blamed the builder and I spent $2200 having the motor pulled and torn down to show the heads held pressure and the head gaskets that Big3 swore were blown were actually perfect. The car needed a coolant bypass that Rick said was commonly needed. They also had the cooling fans switch in the coolest area of the cooling system which is why they never came on.They lied and said they came on every time they started the car even cold off the car trailer??? They wouldn't trigger on a cold car.I had an appointment to drop my car off that was pushed back a few months then I finally did drop it off and it sat in their mud lot out back. They literally have millions of dollars of people's cars sitting in their muddy back lot outside in the elements that they can;t get to. This is where my window issue happened.My back window "collapsed" all of a sudden and was replaced, but all the glass was left all over the interior.I supplied parts that disappeared and was never compensated for and sent home with parts that didn't belong to me. My TPS sensor and motor mounts were supplied but I was charged for others and the ones i paid for were never sent back. I was sent home with a transmission mount that wasn't mine even though I said it was someone else's. Looks expensive.My transmission wouldn't shift at WOT because the rev limiter was set before the shift point. Ignition box was mounted behind the battery facing the fender so battery and box have to be removed to adjust it.I paid $400 dyno time but they admitted they never really never set up anything on the dyno. They did burn through my brake lines and charged me over $1000 in labor and new brake lines.They used header bolts that had about 3/4 of a turn of catch and had to be replaced. $960 was charged to bolt on headers.I paid labor and cost of new spark plugs on a new build that hadn't been fired.My car wouldn't shift into park and hold the car and also wouldn't show what gear it was in.I was charged 2 hours labor to level my car when I can set it at any level in 20 minutes of adjustments.
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February 2024 by Jesse Mullins
Do they support hp tuners?
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January 2024 by Barinder Singh
Great performance!!!
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November 2023 by Anthony
Best shop I've been to. My car is crazy fast now. Thank you!!!
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November 2023 by Jon
James is very knowledgeable and came through in a pinch highly recommend Big 3!!!!!
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November 2023 by william nash
Great people and great customer service.
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November 2023 by Jon Ballenger
Great people, and great work.
