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July 2024 by Alexis Edwards
Kiriana has helped me today and was absolutely great. Had a weird accident happen on my phone and she handled everything swiftly for me and had my account taken care of. Definitely come see her if you visit this location!
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June 2024 by Aaron Basegod
Worst customer service
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June 2024 by Devi Gershbain
Absolutely the most ignorant staff. The person that I had the misfortune to deal with was AWFUL. The people talking to another staff member one desk over were obviously not happy either. I walked out. Terrible Terrible location.
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June 2024 by Larry Williams
Absolutely the best service I ever had at Verizon. Been a customer for 10+ years and thanks to Collen, My wife and I will always come here if we ever need help again. He fully understood the problem we were having and worked on fixing it until we were completely happy.
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June 2024 by Karissa Nelson
employees don't want to do their job or don't know how to do their job. i had to go in on three different occasion and each occasion was told by the employees they could not help me. when i call verizon i am immoderately helped by their customer service and they have confirmed on three separate occasions that the employees should have been able to help me. save your time and go to another location where the five employees doing nothing are willing to help
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June 2024 by Chris Necaise
Why doesn't this location have a phone number? A 1800 that takes me to customer service does not help me
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May 2024 by Virtual Inspector
I recently had the pleasure of visiting the this Verizon location in Ohio, and I must say, my experience was nothing short of fantastic. The entire team at this location was incredibly helpful and knowledgeable. They took the time to listen to my concerns and addressed them with utmost professionalism and care.
In particular, I would like to express my heartfelt gratitude to Kiriana. She went above and beyond to ensure that my needs were met and my issue was resolved. Kiriana's dedication to customer service is truly commendable. As a business owner myself, I understand the value of exceptional employees, and Kiriana is undoubtedly an asset to Verizon.
I would like to take this opportunity to request a pay raise for Kiriana. A small increase in her compensation would not only recognize her outstanding performance but also motivate her to continue delivering exceptional service. Furthermore, I firmly believe that such recognition would attract new customers and retain existing ones, leading to increased business for Verizon.
Once again, I would like to express my gratitude to the entire team at Verizon for their exceptional service. My visit was truly memorable, and I will not hesitate to recommend this location to others.
Thank you all for your dedication and commitment to customer satisfaction.
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April 2024 by Mckfly And son
Got a new phone here they did a great job and I left happy with exactly what I wanted .
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April 2024 by aitzora redouane
I advise everyone don't come here it's really a scam disaster the service and so horrible, For months he has continued to rip us off with prices that are really very high than what we said at the beginning. Save your money ? go somewhere else
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April 2024 by Locif Seba
Don’t come to this place it’s really bad so i did trading with 2 phones they showed me i will pay for 185$ a month but after trading done my monthly go up so don’t trust them
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April 2024 by Jeff Rose
Typical cell phone store
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March 2024 by Ash Aldamen
They wasted 2:50 minutes out of my time trying to put me on a business account and I told them that I had a flight ✈️, and I’m running late already & I missed my flight because of there manager ?
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March 2024 by George
Worst customer service unprofessional staff and manager. Stay away from real scammers!
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March 2024 by Omar
l would give ZERO star, worst network ever people here are unprofessional & they just keep making lies to convince you to continue with them.l were with them 4 months & this was a nightmare, the ripped you off be telling you will pay lower than other networks but it's all fake. SAVE YOUR TIME & YOUR MONEY & GO SOMEWHERE ELSE.
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February 2024 by Sherrie Stynchula
Terrible customer service, would drive across town to avoid coming to this store, employees diffently need training on customer service skills.
