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March 2024 by ahmad mustafa
Nice people good customer service but they take forever to do oil changes .
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March 2024 by Mekaela Knight
I always tend to have great experiences with Valvoline while getting my oil change but my experience at this location today was exceptional! They went above and beyond for me and I appreciate this very much! Special shoutout to Dave and a woman whose name I cannot recall for fixing an issue that I had with my hood not latching! Thank you so much to all of you for your service today :)
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March 2024 by adena wilson
Came in for an oil change and Dave. The manager took care of me and did an amazing job super friendly. Really nice, very inaugurable. Definitely recommend this location.
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February 2024 by Tyrone L. Hough
Long wait, tight space to maneuver in and out.
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February 2024 by Jason Bowen
Always professional
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December 2023 by Brandi Glanton
Horrible. I waited for 40minutes while the lady mechanic visited 5 new cars who pulled up and were waiting AFTER me, and 2 of them went up to get their cars serviced while I continued to wait. I eventually just pulled off bc I was tired of waiting. Will never go back there again.
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December 2023 by d
These guys are always busy, and always always fully inspecting everything before I go. Its such a smooth experience , almost too cozy lol. Ill always swing back around to this location. My favorite place for oil changes.
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December 2023 by Zachary Gehner
Slowest Valvoline I have ever been to. I am a repeat customer typically, but I will never come back to this location. No sense of urgency from the employees, and most of them weren’t in uniform.
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November 2023 by Steven Veltri
Terrible experience and customer service. I got a new battery with a three year warranty. It died less than three months into its life. I had it replaced elsewhere since it wasn’t running and they wouldn’t refund me. They said it’s a third party battery so there’s nothing they could do. I contacted corporate customer service through email and phone. No one ever called me back. Absolutely terrible. Here is a pic of my dead battery. Hopefully this review will help others avoid the cost and frustration I’ve had.Services: Battery
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October 2023 by Adam Prince
I was kind of hesitant at first but ihad a great experience there! Staff was professional and fast. They check all lights, fluids on your car, even show you the oil level on the dipstick after they change the oil and there is a computer screen by your car so you can see what they are doing amd how much the price is. Thanks again!
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October 2023 by Alexandra Elliott
I DREADED my oil change all day. Pulled up to Valvoline on Roberts Rd and by the time I was done, I was shocked that an oil change could be so pleasant ☺️ the team working was super wonderful and super personable and it made time fly. Very kind and very informative and my check engine light is finally off with an explanation to why it was on in the first place. I’ll absolutely be a repeat customer here. Left with a smile!! Who knew an oil change would be the highlight of my day?!
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August 2023 by Nick Riggi
Quick and easy experience. Nice staff. Kind of expensive, but good for an oil change. Trans flush was a bit too expensive for my taste will goto the dealer for that.But filter swaps and oil change, most other quick jobs and Valvoline has you covered.
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August 2023 by Cassie Evans
Tried to tell me my headlight was out when I literally just changed it the day before and it worked that morning. They try to sell a bunch of things when I go but I just politely say no. I’ve been getting my oil changed here for about 1.5 years now. No complaints on that.
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July 2023 by Mark M
This place is absolutely awful. I'd give zero stars if I could. I've been a loyal valvoline customer for 15 years. The employees and Manager have no idea how to run the shop or treat their customers. They give priority service to their friends and make customers wait outside for over an hour without giving any explanation. When I tried to discuss it with their Manager, he got in my face about it and refused to do anything. I will never be visiting another Valvoline center again. Learn how to treat your customer right and hire some better workers for God sakes.
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June 2023 by Janae Shaffer
Felicity was excellent, I will recommend her and this location because she was friendly courteous and efficient, (I can tell she works hard)..even gave me time to find my coupon. Also took the time to show me things and what pricing looked like in the future for some other upcoming maintenance options.Thank you Felicity I hope you hear about this feedback, keep it up!
