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March 2024 by A C
Sharlene doesn't have any customer service not friendly or polite i said hello still no response as i walked up to the register no greeting anything
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February 2024 by Jody Ann Vause
All I can say is the guy this evening, purple shirt, white hoodie...Neck & hands covered in tattoos... he's awful to say the least! Rude, entitled & thinks it's cute to call his coworkers "n-a" in front of everyone. If I see he's working next time, I won't be coming in.
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November 2023 by Scott Breeden
Came here at 12:15am, store closes at 1am. Store was locked
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October 2023 by Hilary Giffin
I had a great experience with kc and Ryan they went above and beyond to help me with my ice cream order Ty to u guys and it was appreciated kc even stayed longer to help u guys rock
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August 2023 by Joey Tompkins
This has to be the dirtiest place I've been in along time, with some of the rudest workers that act like you coming in the store to get something is a inconvenience to them. They are also just eatting snacks where ever they can get out of the view of people waiting at the counter
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August 2023 by Matt Mullens
2 stars because it was decent years ago. I hate leaving douchey sounding reviews…. But the store on cemetery was “open” til 1 am online and the store but at 1145 nobody answered the door… third third time has happened in just a few weeks. Not sure what’s going on but things suck there anymore
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May 2023 by Ashley Sullivan
My daughter and I were greeted as soon as we walked in the door with " Hello you beautiful people!" The man working there this morning was so nice and upbeat! He gets 5 stars ?. I only gave 2 stars because I wanted to grab a quick snack and coffee. The coffee is good the hot sandwiches that were kind of pricey for what it was, was absolutely horrible! Pictures are attached. I even tasted it despite what it looked like because hey looks sometimes can be deceiving, but nope, it tasted just as bad as it looked...yucky!
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April 2023 by Andy Gilmer
Poor customer service and really dirty bathrooms. See photo for details. That is what they used for a “scent”. Dirty toilets, sinks, floors, and urinals. I was going to get a milkshake, but they did not want to make it, so they claimed to only be doing scoops due to defrosting. This was at 7pm, not a rare/late hour.
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November 2022 by Hekate molotovcrisis
The customer service at this location has gone down hill immensely.The manager, Phil/Phillip, speaks to customers poorly and with disrespect. Not sure if this gentleman had a bad day or talks to people on a daily basis with a poor attitude, but it's unacceptable.From recent reviews on here as well, it seems this is not new news from this location. Please review your managment and practices as it starts with management having the proper respect and attiude towards customers for it to also trickle down to employees.
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October 2022 by HARSHA VARDHAN
Horrible customer service… I go there every day for the last two year and i get id all of a sudden every time. Every worker has an attitude! I switched to marathon which is right next to it…
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September 2022 by Krista Magicarp
I went in one evening and got a smoothie made by this cute guy named Sam. The smoothie was really good and he was really nice :)
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June 2022 by Riley J.
The people in this one are Very friendly.. it's my late night snack gas station. .. The ice cream is my go to.
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June 2022 by Sumo Benji
It's staffed by people who hate their life and hate their job. Twice I've caught their employees spitting in the milkshakes and ice cream. Do not go here ever.
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April 2022 by Kosmo Kramer
I went in to get a milkshake and asked for Dairy Free (as it's listed on your website) The woman who was more concerned that she had to leave at 3:30 told me I must have been looking at another stores website. I proceeded to pull up the UDF website and showed her and she says I don't care we don't have Dairy Free. She was complaining out loud that her "black" co worker was not to be found and she told the other people in line they had to wait because she was leaving at 3:30. I asked for a drink carrier as I had 5 milkshakes and she said she didn't have any as I'm looking at them.
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February 2022 by Chelsea Senia
I went into get a milkshake at 10:15 and the worker said they closed the machine down early. So I called another UDF location and they said they make milkshakes till close. Maybe this location should close at 10 if they aren’t serving the public past 10.
