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February 2024 by ASHLEY CLAGG
My experience with Kendra was amazing! She was so kind, helpful and Intuitive! She went above & beyond to help me! I will Definitely recommend to all my family & friends!
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February 2024 by Brandon Aburto
Great experience
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February 2024 by Devin Reed
KENDRA AND MIKKI DID A INSANELY GREAT JOB!! Great customer service and just really great people overall. EXCELLENT JOB!
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February 2024 by hosna akbari
This stuff don’t know how to talk every month charge me a late fee for something that happened in their system
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January 2024 by Rosy Izucar
Been here for over a year, it’s nice the indoor storage, good if you don’ have to come to your storage unit often. Garage doors always broken. Notenough parking. My rent went up already.
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January 2024 by Brittany Quinn
I would NOT recommend this place to anyone. I was storing my stuff with them for over a year, and had some terrible experiences. It would be a very rare occasion when I would come and both the garage doors would be working. There was even a time when they were both out! About 8 times out of 10 at least one garage door was broken.I also had initially referred a friend to use the storage place, and I had to continuously call about my referral credit as well as my friend's. They literally did not remedy this for months despite continuously telling me it would appear on next month's bill. The only reason why they FINALLY gave me the credit is because when they switched systems autopay did not take out my friend's payment and they locked her unit. They claimed she was past due even though it was THEIR system that did not take the payment.Another huge issue that came about recently is I was double charged for a month. Thankfully I looked at my cc statement and noticed this. I immediately went to the office, and they informed me a ton of people were double charged. No email was sent as soon as they knew this was an error, instead they left customers freaking out. It finally got fixed and I was paid back, but the way the situation was handled could have been much better communication wise.They also try to get your business by offering low rates, but do not fall for that. They will immediately begin price hiking every 2 months until you are paying far more than any other storage business nearby.
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November 2023 by Four Cheese Pasta
The place is nice but they raise the rates frequently. I had to switch to a different storage company.
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October 2023 by Danielle Mari
Through a very difficult time of a loved one passing away, it is sometimes the people you never expect with their kindness and compassion to help you in that painful situation. I appreciate the people who helped our family navigate what we needed and didn’t need as far as putting our loved ones last items in a safe space. Mikki was extremely helpful as well as her team in this very difficult time. Thank you.
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October 2023 by Matt S
This apparently the only way to get a hold of these people. I rented a storage unit for what says on my lease $48 a month with the first month being $1...however when I look at my autopaid amount, it's $103??! I would love to hear back from you guys!!!Update from after owners response:Still have not been refunded for my amount, nor reached out to. Also, the "immediate assistance" number put me on hold for over half an hour at which point I had to hang up.
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October 2023 by Fallen xoxo
Love it!! so helpful and kind, explained everything to us and walked us through everything even the dumb questions hahahaMikky was delightful and made sure we were fully informed about everything and had the best deal possible, i couldn’t recommend a location for storage more than this one!! :) Thanks so much!
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September 2023 by Charles Jones
Mikki, was absolutely amazing, our movers showed up with a 26ft truck and ready to unload it and once we got to our storage unit it was extremely to small, she helped to get us into a bigger unit with out any issues. Mikkis, customer service and professionalism is above reproach. Thank you for all your help.
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September 2023 by Jonathan Brown
Ok. So I may have let my temper get the better of me. I would like to withdrawal my previous review. My issue was handled in a very timely manner and the employee working the office went above and beyond to get this all cleared up. Thanks.
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September 2023 by Andy Glick
Mikki was wonderful and helped tremendously with getting me into a new unit.
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September 2023 by Garrett Gollehon
Awesome place and awesome people! The units, office, and loading station were very clean! The staff were very helpful and friendly!
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September 2023 by Kevin Mayes
Mikki is wonderful! Excellent customer service! Fantastic facility and I couldn’t be happier with my choice.
