-
April 2024 by Natalie Watson
I took my dog Olive to get groomed here for the first time and her groomer Miranda was absolutely amazing! She did exactly what I asked for and spent a good 10-15 minutes before the appointment getting to know Olive and answering my questions and made both of us feel so comfortable! It can be scary taking your dog to a new groomer, but Miranda made the experience great! When I went to pick Olive up, she wasn’t in a cage, Miranda had her out and was giving her treats and attention which I thought was such an amazing touch. Olive is very timid and scared of new people, so I was incredibly impressed by how much she warmed up to Miranda. Definitely a 10/10 experience and highly recommend her as a groomer.
-
April 2024 by Ted McCoy
One finds it rather disheartening, indeed quite beneath expectation, to patronize a canine ablution facility such as Pet Supply Plus, only to discover a marked absence of essential grooming implements. A simple brush, one might assume, would be a staple at such an establishment, yet here one is met with disappointment. Furthermore, the lack of fragrant canine spritzes—those delightful concoctions that leave our furry companions smelling as though they've just frolicked through a field of flowers—is a lamentable oversight.Equally troubling is their audacious insistence on commanding market-rate fees for the use of their dog wash stations, despite not offering the standard amenities provided by reputable establishments in this industry. This quite clearly demonstrates a parsimonious approach to customer service that one can only describe as unbecoming.Additionally, the architectural considerations—or rather, the lack thereof—presented by their egregiously steep stairway do not cater to the needs of large breeds suffering from the ailments of age or infirmity, such as hip dysplasia, spinal issues, or general mobility constraints. This oversight may very well deter those of us who wish only the utmost comfort for our beloved companions from revisiting such an establishment.
-
April 2024 by Tammy SIGMAN
Staff is always knowledgeable and nicePet wash was well stocked and clean
-
March 2024 by Christina Reber
Miranda did an excellent job on my Bernadoodle and Labradoodle. She is loving and kind and gives great haircuts. Highly recommend!
-
March 2024 by Cara Crowley
The worker helped me with snails for my new starter fish tank and was very pleasant to talk to
-
March 2024 by Jennifer Roberts
Took our dogs there for a nail trim, and once again, they did an excellent job! Store is clean and well stocked. Employees are knowledgeable and friendly. Our go to place for pet supplies and services!
-
February 2024 by Autumn-Brooke Thompson
I absolutely love the deals and reward program the holiday sales are absolutely outstanding
-
February 2024 by Joy Wolf
I got my fish from here and they were extremely helpful and kind. They did everything they could to help.
-
January 2024 by David Shetlar
Another very large and complete store. Staff asked to help, but they were out of freeze dried minnow cat treats. She check other store inventory and none had them. At least she tried her best!
-
January 2024 by Jane Weber
I’ve had my two-year-old sheepdog to several groomers in the area and Abby I have found to be the best. She’s not afraid of a big dog like some are, and she gave him a very even haircut and welcomed me back. I found the store, the sales, the staff and Abby, especially , very accommodating. Thank you!
-
January 2024 by Van S
Abby the groomer does such an amazing job on my dog her skin and coat have never looked or felt better and the price is half that of some other local groomers.
-
January 2024 by RC Guy
Pet Supplies Plus Hillard is a great place for pet supplies. Good priced and great selection. I just returned a few fish within the 14 day guarantee with no problems and the staff was very helpful and friendly and prompt. Thank you pet Supplies Plus Hilliard!
-
December 2023 by Yenna Stack
It's impressive how unprofessional the staff was. Stopped by there today and I heard all about the problems in their lives. They spoke loudly and they didn't seem to care when we were checking out. The store itself was clean and had good deals, however if this is how the staff is every time I would prefer not to come back
-
November 2023 by ClubPenguin
Has a great stock of just about everything!
-
September 2023 by Amber King
I went to this location two weeks ago on a Friday night to wash my dog and every single dog bath was disgusting! There was water and towels all over the place, dog poop on steps, every bath was full of dog hair along with the floor, I had to clean a bath myself just to wash my dog. I have a huge st. Bernard so it took me over a hour to wash and dry him and not one employee came back the entire time I was there to wash any of the dog baths. Two other customers came during that time and had to clean their own bath also to wash their dog. Then one employee did come in the wash area to dump a fish tank into the dog bath that smelled so bad and stunk up the whole area. Dumped it and left, walked right over the mess and didn’t come back to clean up a thing. I usually visit the w broad st location and the manager there is scrubbing every dog bath the second someone leaves after washing their dog, the area is always clean and tidy I just hate that their water pressure is really bad which with a big dog makes it so much harder and longer to wash and rinse him. I came back to the Hilliard location the past two weeks on a Friday and the dog bath area looked the same and was so gross I couldn’t even stay and wash my dog. There’s multiple employees standing around at the register and in the store so not like they are short staffed so I’m not sure what the issue is here!
