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June 2024 by Ms. Renee
First time purchasing from Napa and probably my last ??♀️Placed an order yesterday called in to confirm the part was at the store and was left on hold for 20 minutes. As I walked in the store only one guy was on a call and the other guy was just standing there scrolling on his phone. He didn’t look up to speak or help. Out from back comes Jake and Jake instantly asked me if I needed assistance. He found my order and sent me on my way. Jake says he’s at this location helping out and I see why they need the help from the Reynoldsberg store Great Job Jake!
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April 2024 by Ryan Srbljan
Ask for Mark or Andrea. Both are world class at both customer service and parts knowledge. Honest, kind, and actually "give a hoot" about helping you.
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March 2024 by Michael Stone
Awesome they had exactly what I've been looking for and it was on sale!!!!
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March 2024 by J.C. Petersen
Store smelled like “B.O.”, I was ignored, (only customer in store). Associate was loudly airing dirty work laundry.No purchase made. 03.13.24 @12:30.
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January 2024 by Dave Minor
I luv my napa.
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July 2023 by mokhtar dahmani
Bad customer services
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May 2023 by Colin Smith
Some associate are professional but one individual was not really suitable to deal with customers especially femalesI would avoid the store, other Napa stores are far better to at assisting customers.
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March 2023 by Fun Till End
Great people Excellent service
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March 2022 by Malinda Millington
Shop was clean and very well organized. Staff was friendly and helpful. The only reason I don't give it five stars is the same reason I won't give any Napa location five stars. I think they could do a bit better on their pricing. All in all a good experience.
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January 2022 by Mehmet A. Eker
they dont care to update their hours of operations even though it is changed. You have to find out yourself after driving to their doors.
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October 2021 by Dennis Landon
Very oriented and very nice outgoing people
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July 2021 by S Hatfield
My goto spot in Hilliard for all parts automotive.
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June 2021 by Art Kahn
Spoke with Kory and Devin. Both took the time to offer friendly help/advice.
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June 2021 by Justin Canza
I recommend this store to anyone who want to buy anything related to automotive products
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June 2021 by Shane OConnor
Always polite and helpful.
