-
March 2024 by chas petryk
Always fast and accurate!
-
January 2024 by Katie Chambers
Closing at 5 on Sundays is totally legit... But closing 5 minutes early is uncalled for. People need their meds and expect to get them during open business hours. I can't close the business I work at just because I feel like it....
-
November 2023 by Savannah Beal
Everyone is so friendly and they’re efficient when the lines are long. The checkout process is easy whether I go in or through the drive thru. I was so bummed when my insurance took Kroger pharmacy off their coverage!
-
August 2023 by Jay Lee
Priya at Hilliard pharmacy is rude. Going to transfer my medication to different Kroger pharmacy. Terrible customer service.
-
August 2023 by YJ Lee
Priya at Hilliard pharmacy is rude. Going to transfer my medication to different Kroger pharmacy. Terrible customer service.
-
June 2023 by Jolie Foster
Terrible Pharmacy!! 6 people working there when we went to pick up our son’s prescription. Two words “Pick Up” is all they say to everyone that walked up to the counter. Not Hello do you have a pick up today? So rude & every worker there seemed like they hated their jobs/lives. One worker was putting bags together maybe prescriptions & just tossing them up on the back counter upset. Customer service is NOT in this pharmacy’s vocabulary. Gave them 1 star for just being open. They need to do better!!
-
June 2023 by Matt Mullens
If I could give zero stars and press charges I would. In the past, I have received the incorrect medication from this pharmacy (several years ago)… and upon attempting to utilize them again, was told 5-6 different things from 3 different people working there. They told me a medication could be filled Sunday, I come Monday and they say it’ll be ready at 130, then they say 330, then they say not for 11 days…. So my doc calls and corrects them and says to fill it, but they still refuse and say they can in 9 days…. Tracey I believe was the “HEAD” pharmacist I spoke with, and she dismissed this as basically being my fault and then told me I needed to have my doc call it in to a diff pharmacy for it to work.This is absolutely ridiculous. They are messing with peoples medications, it’s not right nor is it safe. They did not address the issue and say they’d fix it. They basically laughed it off and hung up on me.If I did anything like this in my industry… I would be ostracized and probably removed from being able to work in this field again. Yet, they laugh it off and hang up. Not right at all!!!!!
-
March 2023 by Robert K.
This is my go to store. I work with the homeless and I know Kroger is a big supporter oh mid Ohio food bank. I often order fried chicken at the deli. First time I ordered 250. Pieces at Roberts rd store. Got here an hour early and they didn't have half of it done and their equipment was broken. The cemetery rd store saved us. The last two times I've ordered over 300 pieces and it was ready to go at 4:00 like I needed. Also we cook for the holidays for around 300 and the manager is very kind to help us with sale items. Great people and great management. God Bless them
-
November 2022 by nouna nouna
Have been using this pharmacy for over 10 years. Tonya is always smiling and so helpful! Thank you for the outstanding service!
-
July 2022 by Ryan Mayle
Scheduled an appointment online, no one was at the front desk so I took a seat. 30 minutes went by with nothing happening so I left.
-
May 2022 by Kym H.
The nice part about this store is the gal in floral, Brittany! She is very nice and helpful. The store manager is not
-
February 2022 by James W.
I love This store!!!! I've been shopping here for the last five years for all of my groceries. I'm 71 years Old and I'm not a huge customer but I'm guessing I spent about $4000 a year there 99% of the time if I have a question or can't find something in stock I will ask one of their associates and they will go in the back and look for it And more often than not they will find it and bring it out to me. With a smile on their face!!!!! By the way I love the rotisserie chicken!!!!!! My only complaint Is that some of what I'm guessing are teenagers If you ask them a question Are standing around the self check out area looking at their phones I'm guessing texting her friends
-
February 2022 by Michelle Hardin
On several occasions have taken the time to find a lower price for a prescription. Always helpful!
-
February 2022 by David H.
Absolute worst shopping experience I have ever experienced in my life. I live about a minute away but I will go out of my way so I don't have to set foot in there. Staff is unhelpful and rude. Last time we were in, my 32 year old girlfriend was refused sale of nyquil, then, when asked for a manager, the small, petty, shameful excuse for a cashier called the police on her and did a full, invasive search, dumping her purse out and searching her pockets and clothing right there in the middle of the store just because she wanted to speak to a manager. Then when corporate was called, they said they would "look into it" and nothing was done. If it is corporate policy to treat their customers like criminals, then that is a business that does not deserve to have customers.
-
December 2021 by Amber Budd
This pharmacy has some of the most friendly staff and they are so helpful. I was looking everywhere to get my booster shot and I could not find anywhere that had any openings. Then, I stumbled into this pharmacy. I am so very grateful they pointed me in the right direction to their little clinic here that was able to give me my COVID booster shot. I’m so grateful for their assistance and kindness!